Shopping at The Frequent Flyer Store is similar to most other onlinestores. Simply browse through our range of products and click on theBUY NOW or ADD TO CART button when you see something that you want. Youcan continue shopping by clicking the CONTINUE SHOPPING button or bynavigating to a specific product or category.
While you are browsing you may check the contents of your shoppingbasket at any time when you click on SHOPPING CART button at the top ofthe screen.
When you are ready to finalise your order, select CHECKOUT. You willthen be asked to REGISTER, or to LOGIN if you are a returning customer.Follow the directions to enter your payment and shipping details. Wewill receive your order, process your payment, and then ship yourgoods. We usually ship by the next business day.
Secure Payment Options
During CHECKOUT you will be asked to select your Payment Method. Wecurrently accept:
- Cheque or Money Order
- Direct Bank Deposit
All information you provide is confidential and we never make itavailable to any other party. See our Privacy Notice. If paying by Paypal, your paymentdetails are stored by Paypal.
Shipping and Returns
We ship anywhere in Australia. The Shipping Fee is calculated on Checkout and is based on Australia Post's shipping rates.
If your product is faulty, we will replace it within 12 months ofpurchase. We pay the return shipping costs plus the shipping costs ofthe replacement. If the product is not defective but you decide toreturn it, we will issue you with a credit to the value of the goods,if returned to us within 14 days.
See our Shipping & Returns policy.