[pcrosby]

Just a watchout when talking to a FF "consultant". I wanted to use Qantas FF points for SYD-LON-SYD, and also buy an identical full fare ticket for my wife. I went through the consultant to ensure the two seats were bookable together (I didn't need help with the FF booking per se).

Surprised and disappointed to discover I had been "charged" 2500 points for using an assisted booking! I argued with FF person & supervisor that this was very unfair, the only reason I spoke to anyone was to ensure my purchased a seat was next to my FF seat. Didn't win the argument.

[dajop]

Next time make your booking first on the web & then ring up and get them to link it to your wife's booking. No charge for that.

[Dave Noble]

Originally Posted by dajop

Next time make your booking first on the web & then ring up and get them to link it to your wife's booking. No charge for that.

No need to even do that; just do the seat selection so that you sit together; book by phone and pay the extra fee for the paid ticket and the extra points for the award

Dave

[dajop]

Originally Posted by Dave Noble

No need to even do that; just do the seat selection so that you sit together

Isn't better to having bookings linked, in case there's a "reallocation" of seats done (for whatever reason)? Or will linked bookings make no difference when seats are reallocated?

I'm at a loss why you would do such a thing....

if you didn't book over the phone and were allocated different seats you win by saving points and having some (boring) time apart.

[BlacKnox]

Originally Posted by d00t

I'm at a loss why you would do such a thing....

if you didn't book over the phone and were allocated different seats you win by saving points and having some (boring) time apart.

But some of us "On Golden Pond" people actually like sitting together .

[Jobu]

Wouldn't it be better to buy the ticket for yourself and use the points for your wife's ticket?

That way you'd get the points (unless your wife is also a FF) - or am I missing something?

Cheers,

JOBU

[Dave Noble]

Originally Posted by d00t

I'm at a loss why you would do such a thing....

if you didn't book over the phone and were allocated different seats you win by saving points and having some (boring) time apart.

I don't understand what you are trying to say

When the bookings were made, there were obviously locations with 2 seats together since they were able to get them together; if there hadn't have been then they wouldn't have got seats allocated together regardless

Booking together or separately would have made no odds to the availability of seats

Dave

[Damien]

Originally Posted by BlacKnox

But some of us "On Golden Pond" people actually like sitting together .

Ahhhhhh... It's always easy to spot the recently engaged!

[serfty]

Originally Posted by Dave Noble

No need to even do that; just do the seat selection so that you sit together; book by phone and pay the extra fee for the paid ticket and the extra points for the award

Dave

Methinks the OP is actually peeved at being charged the 2500 point "assisted award booking fee". However this charge is as per the progrm rules. The T&C's do state that it "will apply to Qantas Award Flight bookings and Australian Airlines Award Flight bookings made or completed by Qantas reservations personnel".

So, similarly to what dajop posted, both tickets could have been booked on the web (making sure they were for the same flights) and then a quick call to QF to get the bookings linked (i.e. TCP) and seats allocated together.

Doing this would have avoided the"assistance" fee as well as the 'phone booking fee.