Virgin Mobile Points

[albatross710]

Last September Virginmobile ran a promo with 10k bonus signup and ongoing points on new telephone accounts.

I signed up a new phone for work and have been receiving the month points for the company phone bill - nice. I know they had the right contact and vmembership numbers.

They are still holding out on the bonus points.

Anyone else had this problem?

[albatross710]

Just off the phone from the Velocity membership call centre (Phillipines perhaps?).

They say allow another 4-10 weeks after lodging my telephone enquiry as they have to go back to Virgin Mobile.

Do they pay interest on points for travel not taken? just a joke.

[ANstar]

I had to call and ask for my 10k points. I was told another 4-6 weeks or something but complained and got put throguht to someone else and they said they would email virgin Mobile. Got the points within 3 days from that.

[albatross710]

I had to call and ask for my 10k points. I was told another 4-6 weeks or something but complained and got put throguht to someone else and they said they would email virgin Mobile. Got the points within 3 days from that.

OK thanks for the feedback on that. I don't have any trips planned with Velocity points so I just keep it on my 'tickle' list.

However I think I'll be doing more Velocity points after the Qantas points transfer shinanigan has been carried out.

[benhadi]

you can get velocity points from your virgin mobile account? How do i set it up? I never knew it was an option!

[diesmile]

you can get velocity points from your virgin mobile account? How do i set it up? I never knew it was an option!

you have to be a new member and sign a 24 month contract with virgin. there is a lump sum bonus you get once u sign up.

also you get 3 points per dollar spend on ur phone bill.

[albatross710]

woohoo, the 15,000 sign up points came through today.

also, the nice little 3 pts per $ is now trickling in each month from the company phones.

VirginMobile are a pain to deal with, cheap though.