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  #1 (permalink)  
Old 6th July 2007, 08:30 AM
wallacej's Avatar
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Are you in the Know?? Email

Got this email from Velocity yesterday. Is anyone aware of changes coming??? BTW I found this email in my junk box????
...........

We value you as one of Virgin Blue's most frequent flyers and would like to take this opportunity to check that we have your correct postal address. Please take a moment to check your postal address below:

******* *******
*************
******** VIC ****

If these details have changed, please update your details now
. Updating your details by 5pm on Friday 27 July 2007, will ensure that you'll receive some exciting news about the dynamic and ever evolving Velocity Rewards program - along with all our other valued Members. Of course, if your mailing address has not changed and is still the same as shown above, you don't need to do anything.

Your current Velocity Points balance is ******. If you have any other Virgin Blue flights you need to claim Velocity Points for, click here.


On behalf of all the crew at Velocity, thank you.


............................




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  #2 (permalink)  
Old 6th July 2007, 09:43 AM
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Re: Are you in the Know?? Email

Maybe Velocity status levels are on their way and you're going to receive a shiny new card in the mail? It's been rumoured for quite a while now.

Who else got the email? I didn't.
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Old 6th July 2007, 09:55 AM
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Re: Are you in the Know?? Email

So long as that shiny new card lets me:

- use the priority line (no matter what ticket I bought)
- priority bag tags (with the follow up of delivering my bag out quickly - something QF can't get right).

Because the longest flight I take domestically is only 4 hours the cabin structure doesn't really worry me, however I don't like standing around so quick check in, and quick exit with my bags will please me more than having a bus or First class seat during the flight.

Because I always travel Y (domestic) I actually "prefer" DJ now. Main reasons:
-Lounge is not jam packed - get a seat, great internet, nice facilities in the lounge.
- Exiting from both ends of the plane gets me out quicker
- Nice, young, happy staff - yet to experience any "bad" service from the crew

(Now all they need is to have a lounge in PER)

If they plan on introducing some kind of tier structure with some nice benefits, all the better - depending on the offer I would change my "prefer" status to "exclusive".

I am sure someone in here can give an insight as to what they may be planning to offer.



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  #4 (permalink)  
Old 6th July 2007, 04:14 PM
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Re: Are you in the Know?? Email

Quote:
Originally Posted by StevePER
Maybe Velocity status levels are on their way and you're going to receive a shiny new card in the mail? It's been rumoured for quite a while now.

Who else got the email? I didn't.
I got the email.

I heard about some planned changes from a very reliable source, but I am not at liberty to divulge.

I see that Saville Hotel Group has just become a partner too.
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  #5 (permalink)  
Old 6th July 2007, 04:34 PM
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Re: Are you in the Know?? Email

Thats just not fair now.... how 'bout a taste??
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Old 6th July 2007, 05:29 PM
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Re: Are you in the Know?? Email

All sounds quite interesting and suggests a genuine enhancement to the Velocity program.

If it is indeed an enhancement, will also be interesting what effect this might have on future QF enhancement.

OK I have used the word enhancement enough now I think
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Old 6th July 2007, 05:37 PM
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Re: Are you in the Know?? Email

Quote:
Originally Posted by wallacej
Thats just not fair now.... how 'bout a taste??
Sorry, I shouldn't say any more. I'm sure all will be revealed soon.

Quote:
Originally Posted by wallacej
Because I always travel Y (domestic) I actually "prefer" DJ now. Main reasons:
- Lounge is not jam packed - get a seat, great internet, nice facilities in the lounge.
- Exiting from both ends of the plane gets me out quicker
- Nice, young, happy staff - yet to experience any "bad" service from the crew

(Now all they need is to have a lounge in PER)
Exactly why I do most of my domestic flying on Virgin Blue. I find them to be much better. I used to post about this a lot but now I just keep quiet. Why spoil such a good thing? Every time I've walked into the MEL dom QP in the past three months it has been a zoo and I've struggled to find a place to park. When I walk into the Lounge at MEL it is serene, plenty of space, good food, good wine, great coffee, great staff, nice facilities... etc.

BTW, DJ are planning to move the Lounge in SYD (next year I think) to where the old AN Golden Wing was, which will be much more spacious.
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Old 6th July 2007, 06:17 PM
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Re: Are you in the Know?? Email

Bring it on Virgin Blue

Any increased competition in the Australian loyalty market is a win for all members of Australian Airline loyalty schemes.

Now I wonder what is happening.. Don't think it's a Star Alliance tie-up, I would have thought that this would have been public by now.

My best guess is a tiered system involving bonus points for high levels of flying, lounge access at the 'top tier' and priority [front] seating for status members. (DJ are already doing the priority seating I believe, but it's unofficial). Perhaps throw in prority queueing at the airport and I think that would be the range of improvements for this round.

Come surprise me by making my predictions underestimations, Virgin Blue
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  #9 (permalink)  
Old 6th July 2007, 07:03 PM
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Re: Are you in the Know?? Email

Just had a thought on the way back from getting pizza....

If I am to get a new shiny card, it would be really nice if that same shiny new card could be swiped to give me free live2air TV!!!

That would be the icing, well some good garnish anyway... a link to *alliance would top it off nicely.

One thing for sure is that any "enhancements" will truly be enhancements because they are working from a fairly clean slate....

Also, I have attempted to refrain from talking about how good the lounge is compared to the QP, for the same reasons as above.... cram packed heavier than grab a granny night out in the burbs....
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Old 6th July 2007, 10:17 PM
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Re: Are you in the Know?? Email

Quote:
Originally Posted by wallacej
That would be the icing, well some good garnish anyway... a link to *alliance would top it off nicely.
A link to *alliance may well be enough to clinch the deal for many people especially if QF continues to go down the path of moving the not so important routes to JQi. It wouldn't take a genius to choose TG over JQi when TG, full service carrier, is cheaper than JQi, low cost carrier extraordinaire....
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