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Thread: Claiming Un credited miles

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    Member alien's Avatar
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    Claiming Un credited miles

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    Hi All,

    I need to submit a claim in writing to United (as per their website) to have my trip on SQ from ATH to SIN and then SIN to SYD credited

    I have all my documentation except the orginal boarding passes.

    Does anyone know if United will stilll credit without the original boarding passes?


  2. #2
    Member Arthur Hodgson's Avatar
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    Re: Claiming Un credited miles

    Quote Originally Posted by alien
    Hi All,

    I need to submit a claim in writing to United (as per their website) to have my trip on SQ from ATH to SIN and then SIN to SYD credited

    I have all my documentation except the orginal boarding passes.

    Does anyone know if United will stilll credit without the original boarding passes?
    Pretty much depends on your status, I think (although no one at UA would ever admit that).

    All you can do is try it and see.

    Oh, and as an afterthought, don't whatever you do send it to Manila, as they will knock it back straight away. Send it to Rapid City.
    Last edited by Arthur Hodgson; 14th January 2008 at 06:08 PM.

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    Member beardoc's Avatar
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    Re: Claiming Un credited miles

    Quote Originally Posted by Arthur Hodgson
    Pretty much depends on your status, I think (although no one at UA would ever admit that).

    All you can do is try it and see.

    Oh, and as an afterthought, don't whatever you do send it to Manila, as they will knock it back straight away. Send it to Rapid City.
    When I had this problem with a SQ flight to be credited to UA MP, I sent in the documentation, which they lost.

    When I no longer had the boarding passes, UA asked for a "statement of flight activity" from SQ saying that I flew with them (showing that it hadn't been credited to any other FF program). Only trouble was that this was a pain to get out of SQ - especially if you leave it too long.

    In the end, UA did find my boarding passes, which was lucky.

    Yes, always send any documentation to Rapid City - that's the golden rule of my experience!

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    Senior Member straitman's Avatar
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    Re: Claiming Un credited miles

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    Quote Originally Posted by beardoc
    In the end, UA did find my boarding passes, which was lucky.

    Yes, always send any documentation to Rapid City - that's the golden rule of my experience!
    ... and keep a copy
    cheers,
    Bill.

    Oz Fest #7 - Adelaide, South Australia, May 28-30, 2010

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    QFF Platinum (OW Emerald) 91.64% toward Lifetime Silver, UA Nothing, HHonors Gold, PC Platinum, Hertz Gold No 1, Ansett -- nothing any more!

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