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We recently flew with JetStar up to Cairns. As we were cashing in some BA points, we decided to really push the boat out and get Master G (18 mths old) his own seat. For those that don't know, this means fixing his car seat into the aircraft seat with the lap belt and then another bracing strap to the base of the seat (over the top of the headrest).
So, all well and good on the way out. Melbourne ground staff fitted the seat in 29A - we sat in 29B,C. Row 30 was the last row of the A320 and didn't have a window - so a low demand seat which was important as the seat was actually un-usable due to the bracing strap position restricting footwell space and table usage. They had to lie on the floor in the footspace of seat 30A to secure the strap but no big deal.
Coming back was a different experience. First of all, the JQ flight staff fitted the seat. They put us in 30A,B,C, with Master G in 30C. The reason for this was because of the short bullkhead screen behind 30C allowed them easy access to the base of the seat (as 30A,B,C were the last row and didn't recline, there was little or so space between the seat backs and the screen). It took them a long time to figure out how the bracing strap worked and didn't inspire me with confidence - they said that the cabin manager would come along before push-back to check they had installed correctly. She just happened to be one of JQ's senior FA trainer's - which was making them all nervous.
So we duly squeezed past the car seat into our seats 30A,B - windowless of course. I immediately realised that in the event of an evacuation, our escape was impeded by the car seat. I flagged this to the flight staff. "We put the seat there because it was easiest". Hmm. :x I asked whether there were guidelines around where the seat should be installed. "None that I recall" came the reply.
The FA then told me she was doing her annual review exam that week and there is always a question about infants / car seats on there. She was glad that she would have some practical knowledge of how it all works as they get less than 1 car seat per year on board.
The cabin manager came down to check as we were taxi-ing to take off. She told us "I have to confirm that it was your decision to be sat with the car seat blocking your escape". I pointed out that the FA's sat us in these seats and that I had indeed raised my concerns to them but it had fallen on deaf ears. :x :x Unfortunately, it was too late and so we had to sit in this configuration until after take off. She went behind the curtain at the rear of the aircraft and tore a strip off the FA's
She then came back, after the seat belt sign had been extinguished and asked us to move the car seat to 30A. She kept apologising whilst the FA had squeezed into the space to attach the strap (the plane was full so they couldn't sit us anywhere else). The FA kept saying "I've never been shown how to do this!" and "This wasn't part of our training". Luckily the Cabin Manager was a trainer and knew the exact process.
I guess in summary, it was fantastic to have him in his own seat rather than on our laps for the 4 hours - he ended up sleeping for 2.5 hours which he never does on our lap. But make sure that if you fly on JQ and want to take a car seat, that they put the car seat in the window seat - that is the law. I believe there is a minimum legal space required for access and the pitch already minimises this. This situation happens so rarely for the flight staff that I doubt many of them know the process.
Not sure if flying QF would have been any different - as it appears not many people take their own car seat and buy their infant a ticket. Does anyone else have any experience like this.
Also, do you tihnk it is possible to install a car seat into a Skybed seat (I don't think that there is anywhere to attach the bracing strap to?)
Not sure about jetstar, but Qantas are very specific about the use of child seats in their aircraft. You MUST pre-arrange the use of an approved car restraint (must have the appropriate AS sticker on it) and it is installed by "engineering" before boarding. This cannot be arranged at the airport - must be done at least the day before travel. It always goes in a window seat or in the middle seat of a two-aisle aircraft.
If you look on the QF web site seat maps they show the Infant Seating positions with an "IS" indicator. And yes they can be installed on Skybeds, such as 26K on a 744.
Note that all airlines seem to require that the seats meet their own country's design standards. So that makes it very difficult to travel overseas with a car seat. For example, AA will not permit the use of child car seat that does not have the current American design standard sicker on it - having an AS sticker (Australian Standards) is not good enough for them. Similarly QF will not permit an US seat because it will not have the necessary AS sticker.
Good call on the Internationals...I was plannig to fly to HK qith QF and back with CX. Maybe CX won't accept the car seat?
Any knowledge of the minimum age for an infant to occupy their own seat without a car seat? If we don't have the car seat, they may get shirty about the usefulness of the seatbelt on one so small!
We thought that we could sit him on the knee for take off, landing, turbulence etc then lie him down on his own seat to sleep afterwards.
Good call on the Internationals...I was plannig to fly to HK qith QF and back with CX. Maybe CX won't accept the car seat?
Not sufre of CX policy, so best to check first. I did check with AA and for them it must be US approved, so no Aussie car seats allowed.
Originally Posted by neil_gardner
Any knowledge of the minimum age for an infant to occupy their own seat without a car seat? If we don't have the car seat, they may get shirty about the usefulness of the seatbelt on one so small!
We thought that we could sit him on the knee for take off, landing, turbulence etc then lie him down on his own seat to sleep afterwards.
Mini NM#4 had her own seat when she was 13 months old for a PER-SYD-BNE flight. For take-off and landing she was on mums lap with the usual infant seatbelt thingy attached to Mrs NM's seatbelt. But once the seatbelt sign was off she was off the lap and into her own seat. No problems at all by the cabin crew.
On the outbound BNE-ADL-PER flight they had 2 x business class seats between Mrs NM and Mini#2 (11 years old) and Mini#4 (13 months old). There was a spare seat across the aisle so Mini#2 moved to his own row and Mini#4 had her own seat. For the return flights they had 3 x Y seats booked.
[quote="NM"]If you look on the QF web site seat maps they show the Infant Seating positions with an "IS" indicator. And yes they can be installed on Skybeds, such as 26K on a 744.quote]
I was aware of the infant location, but did not realise that meant that those seats were car seat compliant. I do know it means that there is an additional drop down oxygen mask for the in-lap infant
This is brilliant timing because I've just booked Virgin from MEL-HBA and Jetstar back again for a day trip in August. Bargain prices.
Our two-year-old has her own ticket and we want to take her car seat with us. Jetstar confirmed for me on the phone that we are allowed to use the seat in the aircraft for her to sit in.
Virgin Blue, however, told me we can't take the seat in the plane, we have to check it in as baggage. I have emailed them to ask if that is really true as Jetstar (and now Qantas, I see) allow the seats to be used.
Does anyone have experience with Virgin Blue in this area and should I be ringing certain numbers to arrange this? I have about 6 weeks to get it sorted!
Last edited by Philip76; 6th June 2006 at 04:47 PM.
Virgin Blue, however, told me we can't take the seat in the plane, we have to check it in as baggage. I have emailed them to ask if that is really true as Jetstar (and now Qantas, I see) allow the seats to be used.
Does anyone have experience with Virgin Blue in this area and should I be ringing certain numbers to arrange this? I have about 6 weeks to get it sorted!
Please be aware that Bassinets, and baby car seats cannot be taken on board Virgin Blue flights. Infant restraint belts are available on all aircraft and must be worn by infants on take-off, landing, during turbulence and whenever the seat belt sign is illuminated.
neil_gardner: i am a jetstar flight attendant and am appalled that you were in that situation with the infant car seat on one of our flights. Unfortunatley, without bringing down my collegues too much (we are actually quite smart hehe) there are always some people in every job who do not know what they are doing, that crewmember you dealt with was obviously not the brightest crayon in the box. New Crew are trained extensively in every facet of aircraft safety, standard operating procedures and emergency training. They all practice, one on one in ground school in fitting a childs car seat and i clearly remember it being drilled into me many times about blocking exits or impeding the path of passengers with objects, one of them being a child seat. it really is commonsense.
I am glad that there are people like you out there flying who have the commonsense to think of such things as being blocked in an evacuation etc, most people dont - and it really is genuinely nice to have such passengers onboard. Any crew i fly with would most certainly of picked up the issue immediatly and fitted the car seat to the Alpha seat. The Car seat could even of been fit to any other window seat, providing the person sitting behind them didnt mind not having an unuseable tray table.. keep this in mind in the future, as if you are travelling in a group and someone was willing to sit in the seat behind, it is completley possible for someone to occupy the seat directly behind a fitted carseat, it would just be the tray table that didnt work - the car seat attachments sort of attach to the side of the legs of the chair so there wouldnt be any other legroom problems really at all.
Our procedures in this matter are in line with the entire Qantas Group procedures, i am not sure about Virgin's Policy, but i have lots of friends who fly with them as crew and will find out - most likely it is to enable a quicker turnaround on the ground, as fitting child seats require the pax to preboard and be fitted, plus, as someone else mentioned, the seat has to be approved to a certain standard at check in and again by the crew.
I myself dont have children but i would definately purchase a seat for them and provide my own approved car seat, statistics have proven that infant belts probably only protect the infant from turbulence and stop them from flying forward, but the adults weight could easily crush them, and if the belt isnt secure enough, they would probably fly out the top or through the bottom anyway.
Obviously having the Trainer/Checker onboard was a godsend, and she probably put the fear of god into that flight attendant for making such a stupid mistake, however bringing it to the company's attention wouldnt be a bad thing, as it will only result in more emphasis being put on issues such as this and ensuring that crew are aware of procedure before being 'checked' and coming out online in the cabin and operating as a flight attendant.
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I received a reply from Virgin Blue, stating that their aircraft do not have approved mounting points for the top tether straps of child restraints and consequently CASA does not allow child restraints to be used on board. I will ask next if the airline has plans to install mounting points and have their planes approved for the use of child restraints. If Qantas and Jetstar can do it, I don't expect it is impossibly expensive.
I read the CASA rules on child restraints and they do not require the child restraint to be in a window seat, but it is only allowed to block access to the seats of the child's parents or carers - not other passengers' seats.
It certainly seems that CASA encourages the use of child restraints in all aircraft in Australia, and even goes to the extent of allowing the use of American-approved seats. ATSB research also supports the use of child restraints. I doubt that Virgin Blue could go much longer without improving its safety offering for young children and infants. I'll certainly have to stick with the other two airlines in future if Virgin Blue doesn't lift its game.
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Melbourne ground staff fitted the seat in 29A - we sat in 29B,C. Row 30 was the last row of the A320 and didn't have a window - so a low demand seat which was important as the seat was actually un-usable due to the bracing strap position restricting footwell space and table usage. They had to lie on the floor in the footspace of seat 30A to secure the strap but no big deal.
- they said that the cabin manager would come along before push-back to check they had installed correctly. She just happened to be one of JQ's senior FA trainer's - which was making them all nervous. 
I pointed out that the FA's sat us in these seats and that I had indeed raised my concerns to them but it had fallen on deaf ears. :x :x Unfortunately, it was too late and so we had to sit in this configuration until after take off. She went behind the curtain at the rear of the aircraft and tore a strip off the FA's 
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Originally Posted by neil_gardner 
