QF - problems with domestic upgrades online

odoherty · #1 (**permalink**) 24th October 2007, 11:44 PM

There appears to be a problem requesting domestic upgrades online.

The flights I have requested say "no seat available at this time" despite there being U inventory available on the flight.

Dave Noble · #2 (**permalink**) 25th October 2007, 04:03 AM

How are you determining U inventory?

If you go into the award booking tool, does it show availability for an award flight? If so, then I'd suggest a call to QF and do over the phone

Dave

odoherty · #3 (**permalink**) 25th October 2007, 07:39 AM

Quote:

Originally Posted by Dave Noble

If you go into the award booking tool, does it show availability for an award flight?

That's exactly how I did it.
I also confirmed availability with them over the phone.

Dave Noble · #4 (**permalink**) 25th October 2007, 07:41 AM

Quote:

Originally Posted by odoherty

That's exactly how I did it.
I also confirmed availability with them over the phone.

Interesting problem; wonder what has gone wrong there

Dave

flying1977 · #5 (**permalink**) 25th October 2007, 03:12 PM

I think the problem is now fixed. I upgraded my flight from Sydney to Perth online and it worked...