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  #1 (permalink)  
Old 6th June 2008, 10:03 AM
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Qantas cuts flights to Tokyo - how will I be rebooked?

Quote:
QANTAS served its latest blow to the tourism industry last night when it unveiled a new set of cuts to cope with high oil prices, including a reduction of international services from and to Cairns and a decision to drop its Melbourne to Tokyo route.
I have a ticket on QF119 MEL-NRT in November as part of a LLONE4 which is already maxed out with 20 segments (bought last month). What happens if QF has to rebook me via SYD, BNE or CNS, putting me in breach of the 20 segment rule?


Last edited by Will; 6th June 2008 at 11:03 AM. Reason: typo
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Old 6th June 2008, 10:10 AM
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Re: Qantas cuts flights to Tokyo - how will I be rebooked?

From prior posts I have read you will be ok in breaking the rule as you have not caused the isssue.
QF will probably just cancel the coupon and reissue the two new coupons (maybe under a different booking ref). That said I would be looking to do any other route changes now as it may cause reissue problems.

At least being on a OWE explorer they probably can;t offload you to the orange star
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Old 6th June 2008, 10:21 AM
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Re: Qantas cuts flights to Tokyo - how will I be rebooked?

It can be quite amazing how airlines can break their own rules when they need to
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Old 6th June 2008, 11:56 AM
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Re: Qantas cuts flights to Tokyo - how will I be rebooked?

Happened to me last month. A 20 segment DONE4 became effectively a 21 segment ticket. My AA EWR-DFW-PSP on the one flight number became EWR-DFW-PSP with two flight numbers. No re-issue however. They just gave me two boarding passes at EWR and I picked up a bonus 90 SCs and a few more QF points.
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Old 6th June 2008, 01:17 PM
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Re: Qantas cuts flights to Tokyo - how will I be rebooked?

Or simply put you on one of the other MEL-NRT flights, isn't the double up flights they are removing ? And as you guess via SYD is the other possible solution they will probably use.
E
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Old 6th June 2008, 01:31 PM
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Re: Qantas cuts flights to Tokyo - how will I be rebooked?

Thanks all. Sounds like it will be ok... although reissuing the paper ticket will take someone a long time!
Evan, you may be right but my understanding is that the MEL-NRT route is being cut completely. QF website isn't listing it for sale, and KVS shows 0 availability in all buckets for the route.
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Old 6th June 2008, 02:33 PM
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Re: Qantas cuts flights to Tokyo - how will I be rebooked?

Providing you have a dated sector you will be re-routed via another option. But if you have an open dated sector you may be in trouble. That can be the risk with open dated tickets.
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Old 6th June 2008, 06:31 PM
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Quote:
Originally Posted by Evan View Post
Or simply put you on one of the other MEL-NRT flights, isn't the double up flights they are removing ? And as you guess via SYD is the other possible solution they will probably use.
E
There were no 'double-up' flights, just the three non-stop weekly services each way.
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Last edited by serfty; 6th June 2008 at 06:37 PM.
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Old 6th June 2008, 07:51 PM
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Re: Qantas cuts flights to Tokyo - how will I be rebooked?

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Originally Posted by serfty View Post
There were no 'double-up' flights, just the three non-stop weekly services each way.
Sorry, i really must have been in dreamland on all my flights and flown via Sydney. every time. oh well that is not so great but via SYD is not a huge issue i would generally say, lets hope QF and the OP don't have any issues with that.
E

O/T so it must have been SYD-NRT that had the double ups then a couple of days a week.
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Old 7th June 2008, 11:09 AM
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Currently:

SYD has 14+ weekly flights each way to / from NRT: mainly QF21, QF167 and QF22, QF60.

MEL has 3 weekly flights to / from NRT: QF169/QF170 on Mon, Thu & Sat. Occasionally QF136 makes it's way from SYD to MEL.

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