Poor Brisbane QF Valet Parking service lately

markis10 · #1 (**permalink**) 27th April 2005, 10:03 AM

Has anyone noticed the poor service in Brisbane for guests using the valet parking facility since Christmas? Twice this month my car has not been available even though I had not changed my flight since dropping the car off and the freuqent flyer points are not coming through as quickly as before, I have now had 5 long waits for the car this year which makes the long term car park look attractive.

Being a regular customer I got to know the staff there well, apparently a lot have left because they got sick of having their shifts cancelled on 1 hours notice (they are casuals) so perhaps the loss of experience is taking its toll. I have made a complaint to Qantas but I am curious if anyone else has had the same experience across the country or am I just unlucky?

#2 (**permalink**) 27th April 2005, 06:52 PM

I've not had a problem, in fact came back from AKL recently to find the car washed and vacuumed inside for free (they commented on the amount of dog hair in the car!).

I was in J but am only a QF rust.

Cheers

#3 (**permalink**) 29th April 2005, 02:51 AM

hey... wheres the optimism .. perhaps they were warming your car up for you!

Lindsay Wilson · #4 (**permalink**) 2nd May 2005, 10:03 PM

Can't say that I have used it in the past 2 years as I now live 8.5 kms from the airport, so Mrs LW is my Valet Parking attendant... much better service..although a couple of times this year I have waited longer than I wanted :roll: