Mystery of on-line upgrades
Page 2.
Discuss Mystery of on-line upgrades, on the Qantas Frequent Flyer Program forum of FrequentFlyer.com.au, the home of frequent flyers.
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Location: Country NSW - Beautiful Ballina (BNK) by the sea
Member of: QFF, Rex Flyer AAdvantage
Posts: 384
Re: Mystery of on-line upgrades
Quote:
Originally Posted by Anna
An upgrade to economy from what?
A plastic chair in the aisle! This strange statement is on my three upgrade requests with QF. All of them have been made over the phone. I asked to person the other day when requesting upgrade from HNL to SYD and she said that this was normal, but I didn't get much further with it.
Hmm... Qantas are still playing with their site and it's still not right.
Last week I upgraded some domestic segments of an international PNR to/from CNS.
The points were deducted and Qantas.com showed U class with successful upgrade request text. This was also reflected on CheckMyTrip and other relevent sites.
Until today!
I now see:
Quote:
[-] More flight infoNote: Your upgrade from Sydney to Cairns has been declined.
Status: Confirmed
Upgrade status: undef
(BKGD.text.UpgradeStatus.G)
Class: Business (U)
Flight Duration: 3h 10m
I am not worried as all indicators point to Business class. (including "confirmed" & "Business" on Check my Trip)