Multi Sector Upgrade Question

littl_flier · #1 (**permalink**) 27th October 2007, 12:27 PM

Quote:

Originally Posted by Lindsay Wilson

Finally, I have something decent to post in this thread:

23 SEP QF 537 BNE/SYD 1,000 points 20 SC's (Y>J with ODU)
23 SEP QF 583 SYD/PER 4,082 points 40 SC's (Y>J with ODU)

<snip>

Nice to get a couple of ODU's, particularly the BNE/SYD and SYD/PER together as 10K points there was a bargain (and SYD/PER on a 743 upstairs)

I was just wondering, I'm travelling DRW-SYD-BNE early next Friday morning and being the red-eye, I was thinking of upgrading.

When I go to Manage My Booking online, it gives me the option to upgrade, but I have to separately upgrade both sectors (totalling 15,000 points).

Based on Lindsay's post above though, can I get the CSA in the DRW QP to upgrade me for both segments and only use 10,000 points? I am booked in fully flex Y class.

Cheers,
littl_flier

Dave Noble · #2 (**permalink**) 27th October 2007, 12:40 PM

Quote:

Originally Posted by littl_flier

I was just wondering, I'm travelling DRW-SYD-BNE early next Friday morning and being the red-eye, I was thinking of upgrading.

When I go to Manage My Booking online, it gives me the option to upgrade, but I have to separately upgrade both sectors (totalling 15,000 points).

Based on Lindsay's post above though, can I get the CSA in the DRW QP to upgrade me for both segments and only use 10,000 points? I am booked in fully flex Y class.

Cheers,
littl_flier

DRW-SYD-BNE shows on QFF points calculator as being 2428 miles which would make it 15,000 points to upgrade anyway so doesn't matter whether you get charged as a single upgrade or separately

Dave

littl_flier · #3 (**permalink**) 27th October 2007, 01:00 PM

Quote:

Originally Posted by Dave Noble

DRW-SYD-BNE shows on QFF points calculator as being 2428 miles which would make it 15,000 points to upgrade anyway so doesn't matter whether you get charged as a single upgrade or separately

Dave

Thanks Dave, so in Lindsay's example BNE-SYD-PER is 2506 miles. How does he manage only 10,000 points?

Is it becuase BNE-PER direct is still in the 10,000 point zone (the same as DRW-BNE) or is it Lindsay's contacts again.

I guess my main question is: Are upgrades calculated on the direct mileage, or the indirect route taken?

Dave Noble · #4 (**permalink**) 27th October 2007, 01:03 PM

Quote:

Originally Posted by littl_flier

Thanks Dave, so in Lindsay's example BNE-SYD-PER is 2506 miles. How does he manage only 10,000 points?

Is it becuase BNE-PER direct is still in the 10,000 point zone (the same as DRW-BNE) or is it Lindsay's contacts again.

I guess my main question is: Are upgrades calculated on the direct mileage, or the indirect route taken?

I can't answer what happened for Lindsay however my understanding is that upgrade is charged based on total mileage of the sectors rather than point to point.

Dave

serfty · #5 (**permalink**) 27th October 2007, 02:42 PM

Quote:

Originally Posted by Dave Noble

I can't answer what happened for Lindsay however my understanding is that upgrade is charged based on total mileage of the sectors rather than point to point. ...

I think Lindsay may have been lucky - either that or QP Agents have more flexibility with these thing than web software or call centers in general.

As per the T&C's:

Quote:

14. Flight Upgrades

...

14.1.4 If a Flight Upgrade is requested on two or more individual Segments shown on a ticket, the Points required will be quoted separately for each Segment.

littl_flier · #6 (**permalink**) 27th October 2007, 08:09 PM

Thanks guys, was wishful thinking I guess.

Also, would someone with Expert Flyer kindly tell me what the loadings are like- particularly J? Seatcounter and KVS don't like any 00:40 QF829's on 2nd Nov.

Dave Noble · #7 (**permalink**) 27th October 2007, 08:22 PM

Quote:

Originally Posted by littl_flier

Thanks guys, was wishful thinking I guess.

Also, would someone with Expert Flyer kindly tell me what the loadings are like- particularly J? Seatcounter and KVS don't like any 00:40 QF829's on 2nd Nov.

DRW-SYD is J9 D9 I0 B9 H9 W0 K9 M9 R9 L9 V9 S9 N7 Q9 O0 X9 E0

Dave

littl_flier · #8 (**permalink**) 27th October 2007, 08:28 PM

Quote:

Originally Posted by Dave Noble

DRW-SYD is J9 D9 I0 B9 H9 W0 K9 M9 R9 L9 V9 S9 N7 Q9 O0 X9 E0

Dave

Thanks Dave!!!

With D9, looks like a good chance.

Dave Noble · #9 (**permalink**) 27th October 2007, 08:47 PM

Quote:

Originally Posted by littl_flier

Thanks Dave!!!

With D9, looks like a good chance.

The odds look quite good, but there is still a few days to go

Dave

Lindsay Wilson · #10 (**permalink**) 30th October 2007, 12:28 PM

littl_flier, I can't answer why they only charged me 10K points - it certainly wasn't my contact in the QP helping me with the ODU's and I was only booked in K class. I was expecting to pay separate points for both sectors, but I don't understand the rules that well. I rang Dave Noble to tell him of my good fortunte (and IainF). Are there different level of points required depending on whether done prior to day of flights (QF call centre or online) versus ODU in the QP on day of flight?

IainF flew DRW/BNE last week (not your flight) but failed to get an ODU as all 30 J seats were sold (and they all checked-in). He was the first in line for the ODU as he arrived shortly after the QP opened at 11am. His rang me from the QP to comment that it was full just prior to the boaring of the BNE flight. Upon his return to BNE, IainF noted that most of the J seats were taken up by miners (as he was one of the last aboard). Needless to say they depleted QF's beer stocks on that flight.