Lounge Dragon in Singapore.
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Arrived into Singapore early morning desperate for a shower with 6 hours before a CX flight, took me 20 minutes to get access to the QP biz lounge and was granted access as a once off!
Given I had a same day flight with a one world partner why was an attempt made to redirect me to a CX lounge that would not be open for 3 hours! Did I miss something, after all the only reason I chose CX over a much cheaper Deathstar option was so I could get lounge access!
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Arrived into Singapore early morning desperate for a shower with 6 hours before a CX flight, took me 20 minutes to get access to the QP biz lounge and was granted access as a once off!
Given I had a same day flight with a one world partner why was an attempt made to redirect me to a CX lounge that would not be open for 3 hours! Did I miss something, after all the only reason I chose CX over a much cheaper Deathstar option was so I could get lounge access!
I arrived in the early am last year with a 12 hour transit ahead of me before my CX flight.
I had no problems getting into the J lounge as an SG, but was informed it would be closing for an 1½ hours as soon as my inbound QF31 went on to LHR. I had a shower and when I came out and there was nobody there. I plonked myself at one of the workstations for ¾ hour then went out past the unattended desk. The automatic glass sliding doors were 'locked', only opening for people exiting.
Maybe they were looking for such a quiet time in your case.
Member of: AA Exec Plat; QF LTG; PC Plat; HHonors Gold
Posts: 10,055
As a OneWorld Sapphire member you are entitled to use any OneWorld lounge when your next onward flight (same day) is a OneWorld operated and marketed flight. So there is no reason to be denied access to the joint QF/BA lounge in SIN.
I would send an email to frequent_flyer@qantas.com.au asking them to clarify the access rules for such situations, and if they agree with your understanding ask them to please educate the Singapore lounge agents regarding the rules so this does not happen again.
As a OneWorld Sapphire member you are entitled to use any OneWorld lounge when your next onward flight (same day) is a OneWorld operated and marketed flight. So there is no reason to be denied access to the joint QF/BA lounge in SIN.
I would send an email to frequent_flyer@qantas.com.au asking them to clarify the access rules for such situations, and if they agree with your understanding ask them to please educate the Singapore lounge agents regarding the rules so this does not happen again.
Thanks NM, I explained the above to the agent but she insisted that CX forced them to redirect Saphire members to their lounge! Will certainly provide some feedback to QF.
Member of: AA Exec Plat; QF LTG; PC Plat; HHonors Gold
Posts: 10,055
Quote:
Originally Posted by markis10
Thanks NM, I explained the above to the agent but she insisted that CX forced them to redirect Saphire members to their lounge! Will certainly provide some feedback to QF.
This is possibly because QF will charge CX for the lounge access, and perhaps CX refuse to for it??? But that does not change the access rules which are clearly published. And the fact that the CX lounge was not even open kills that arguement anyway.
Arrived into Singapore early morning desperate for a shower with 6 hours before a CX flight, took me 20 minutes to get access to the QP biz lounge and was granted access as a once off!
With a six hour transit at Singapore, I'd be almost inclined to suggest checking into the airside Transit Hotel.
Arrived into Singapore early morning desperate for a shower with 6 hours before a CX flight, took me 20 minutes to get access to the QP biz lounge and was granted access as a once off!
With a six hour transit at Singapore, I'd be almost inclined to suggest checking into the airside Transit Hotel.
Nah, Changi is not a bad place at all. Besides you can take a free city tour.
Arrived into Singapore early morning desperate for a shower with 6 hours before a CX flight, took me 20 minutes to get access to the QP biz lounge and was granted access as a once off!
With a six hour transit at Singapore, I'd be almost inclined to suggest checking into the airside Transit Hotel.
Did that but they did not have a room until 5.30 and I was a bit raw after 7 hours on QF31 which was quite full in Y. Having got some sleep in the transit hotel things are looking much better (good value for the $50AUD). In the Skyview lounge now which is my first visit, actually like it, good food choices and JW Black on tap, and the view is good when you have in interest in Aviation!
Would have gone on a city tour if it was not my 50th visit to Singapore, so I am happy just to lounge at changi.
One thing that I was disappointed in with in Singapore when I was coming through on QF31, is that the QP F Lounge does not open until an hour after the flight departs on to London!
Was a little frustrating after a disappointing SYD-SIN sector...
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