[ricco]

For what it is worth, Qantas paid Jetstar for two Jetsaver seats on this flight for us - $443 each ($284 for the ticket plus $159 surcharge, taxes etc.)

Make what you will of that.

[NM]

Just one more thing to keep in mind is that the CNS-KIX flight on the "QF 767" is actually operated by Australian Airlines, not Qantas. The aircraft is painted in Qantas colours with a QF flights number, but operated by AO tech and cabin crew.

Not too long ago (and I don't know how long ago ricco booked his flights) it would have been operated by a single-class orange coloured ex-Qantas 767 aircraft using Australian Airlines crew. Australian Airlines was the first attempt by Qantas to create a Low Cost Carrier subsidiary (along with JetConnect for 737 Trans-Tasman and NZ ops). At that time it had an AO flight number and been offered for QF FF awards at the same points cost as any QF flight in the same award zone category. The change to a QF flight number from AO flight number happened around July 2006 if memory serves correctly.

Here is a photo of an AO aircraft operating to KIX. And the inside of the single-class 767 config. This is what CNS airport looked like back when AO flights were operating.

The CNS-KIX flight is still operated by a Australian Airlines crew, but the aircraft has now returned to the QF paint scheme and is back to 2-class configuration. The flight now has a QF flight number instead of the AO flight number.

So it would seem that in less than 12 months, the CNS-KIX flights have gone through several changes, from single-class 767 of AO, to two-class 767 of Qantas operated by AO, now to 2-class A330 of JetStar.

[Rampage]

Originally Posted by AnonymousCoward

JohnK,

I think this has gone on far enough now. For someone, who by their own admission, has never travelled on JQi you seem to have a deepfelt feeling of the inferiority of the product that appears to border on the irrational.

As others have done a point-by-point comparison of the two products, you have descended to this sort of argument. It's simply unbecoming of you.

As for the upgrade to StarClass - I don't think this is going to happen. Do you think QANTAS will upgrade every person that was originally booked in Y into StarClass? There wouldn't be room.

Since QANTAS is unable to fulfil the original terms of the contract, then per the contract, the OP is entitled to a refund. I realise that QANTAS dropped the ball in not informing them of the change, and as such should do something. But flight wise, I don't see how JQi could be as bad as you say it is.

For me, my perception of Jetstar being an inferior product to Qantas is due to the prices of the two products. Thats natural consumer behaviour, although I suppose in reality there may be little difference once on board (and I get the point youre making).