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Originally Posted by JohnK
Since JQi economy product is well below QF economy product then the least I would expect is JQi starclass or another OneWorld carrier with similar economy product and within reasonable time expectations.
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This is where we differ. I don't see the justification for the "well below" when comparing QF economy with Jetstar International economy for someone on a QF FF award ticket. Yes, there are differences, but some aspects of a JQ A330 economy experience will actually be better than a QF 767 economy experience. I am not implying JQ International economy is the height of luxury. But when compared with QF International economy, which itself has been steadily declining in service over recent years, I don't see huge differences.
Things that are better on QF:
- Recognition of FF status
- Premium check-in for passengers with appropriate FF status
- Additional baggage allowance for Qantas Club and FF status
- Free beverages throughout the flight
- Priority baggage for FF status
Things better on JetStar:
- Newer, quieter aircraft (those 767s can be real rattlers)
- Better Mainscreen IFE viewing (clearer LCD screens, more screens)
- Option to pay for personal video-on-demand player (must carry your own on QF)
- Seat "space" (slim-line seats at 31-34" pitch on A332 vs non-slim-line at 31" on 763)
- Pre-selection of seats at time of booking (some can do this on QF, but not all)
Things that are the same (or very similar):
- Lounge access for Qantas Club or FF status
- Checked baggage allowance (20kg) for non QF FF/QC members
- Economy class meal
- Pillow and Blanket
- Headphones for IFE
- Hit or Miss cabin crew
- High standard tech crew, maintenance etc
Now I don't know what QF FF status
ricco holds. But it would seem to me that for a person who does not otherwise qualify for the benefits due to FF status, then JQ may infact be a better experience.
It seems to me there is a lot of FUD thrown around regarding JQ International product. For example this statement from
ricco's original post:
[quote=As I understand it, seat pitch on Qantas economy is 32", Jetstar 30" but Starclass 38". I'm 6'4 and this is a 10 hour flight.[/quote]
The JQ A332 aircraft have exactly the same seating config as they has when operating QF domestic services - just recovered in leather. That means the economy seats are Slimline models and have a pitch between 31 and 34 inches. The seats in the forward part of the economy cabin (i.e. rows 23 to 41) have most pitch, and those in the rear part of the economy cabin (ii.e. rows 45 to 60) have 31 inches.
Now compare that with the originally scheduled QF 767-300 aircraft which does not have Slim-Line seats and has a reasonably uniform pitch of 31 inches.
The 30" seat pitch will not be found on QF or JQ International A330 aircraft. It may well be found on JetStar Asia A320 aircraft that operate some JQ International flights, but not those to Japan. The Japan flights are exclusively operated by ex-QF A330-200 aircraft.
I am also uncertain if the refund of 6000 QF FF points was per person or total. The award tickets would have initially cost 72,000 points each (unless if purchased when there was a 20% discount deal as was in place for some time last year for some award flights to Japan). If per person it is 8.3% of the initial cost and at the lower end of what I would be wanting for the loss of my Platinum FF benefits and the need to purchase drinks on board. If that was the total refund offered for two passengers (i.e. from an initial spend of 144,000 points), then it would not be enough for me. But I am basing my refund desire on the benefits I would have otherwise received as a QF Platinum FF member (priority check-in, priority baggage, increased baggage allowance as listed above etc).
So I have quantified my view of why I think the two economy products are similar. Would you like to quantify why you believe JQ economy (as booked on QF codeshare for an FF award holder) is "well below" QF economy product?
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