Brief analysis of Revised QFF T&C as of 13NOV07

[serfty]

Nothing really surprising; changes in relation to the addition of Y+ and a bit of housekeeping.

Self explanatory definition change:

'Flight Upgrade' means the redemption of Points for travel in a cabin one class higher than the class for the fare paid, as further described in clauses 14 and 15;

'Flight Upgrade' means the redemption of Points for travel in a higher cabin than the class for the fare paid, as further described in clauses 14 and 15;

Specific to Flight Upgrades:

3.1(a) - limitations on the number of Award Flights and Upgrades redeemable on particular flights;

3.1(a) - limitations on the number of Award Flights and Flight Upgrades redeemable on particular flights;

Remove contradiction regarding without notice:

9.2.2 All Points held in a Frequent Flyer account of a non-Active Member will expire without notice at the end of the 36th consecutive month for which the Member has not earned Points or Status Credits or redeemed Points. Within 60 days of the Points expiration date, Qantas will notify Members of the number of Points that are about to expire and the expiration date as follows:

9.2.2 All Points held in a Qantas Frequent Flyer account of a non-Active Member will expire at the end of the 36th consecutive month for which the Member has not earned Points or Status Credits or redeemed Points. Within 60 days of the Points expiration date, Qantas will notify Members of the number of Points that are about to expire and the expiration date as follows:

Y+:

9.3.5 ... (a) for Qantas (QF) and Jetstar (JQ, 3K or VF) - 1,000 Points for each Eligible Flight Segment travelled in Economy class and 1,250 Points for each Eligible Flight Segment travelled in Business or First class or Jetstar StarClass;

9.3.5 ... (a) for Qantas (QF) and Jetstar (JQ, 3K or VF) - 1,000 Points for each Eligible Flight Segment travelled in Economy or Premium Economy class and 1,250 Points for each Eligible Flight Segment travelled in Business or First class or Jetstar StarClass;

BA info added and JAL modified:

13.3.6 The following route and airline restrictions apply to Award Flight bookings:
...
Japan Airlines: Award Flight bookings are not available on the JL designator between Brisbane and Narita. Award Flights must be booked under a QF flight designator.
...

...
13.3.6 The following route and airline restrictions apply to Award Flight bookings:
...
British Airways: Domestic flights within the UK only operate with an Economy cabin. Business class is still available for redemption and Members booked in this class will be seated in Economy but have access to the Business class lounge facilities and are entitled to Business class baggage allowances.
...
Japan Airlines: Award Flight bookings are not available on the JL designator between Brisbane and Narita. Award Flights must be booked under a QF flight designator. Award Flight bookings are not available on JL designator domestic Japan flights in First class.
...

Y+ Upgrades:

14.1.5 The following conditions apply to the use of Flight Upgrades:
...

(d) Flight Upgrades may only be used to obtain an upgrade for one class of travel on each flight (ie. it is not possible to upgrade from Economy class to First class);

14.1.5 The following conditions apply to the use of Flight Upgrades:
...
(d) Flight Upgrades may only be used to obtain an upgrade as follows:
(i) Economy to Premium Economy class
(ii) Economy to Business class
Note: at the time of registration, Members may also register a request for a Flight Upgrade to Premium Economy. This request will be considered if the Flight Upgrade from Economy to Business class is unsuccessful;
(iii) Premium Economy to Business class
(iv) Business to First class
Note: it is not possible to upgrade from Economy or Premium Economy to First Class.

New paragraph item 14.3.6 inserted (previous 14.3.6, 14.3.7, 14.3.8 & 14.3.9 renumbered 14.3.7, 14.3.8, 14.3.9 & 14.3.10 respectively):

14.3.6 When passengers are travelling together but have separate bookings, the awarding of the Flight Upgrade is processed for each booking separately. Qantas cannot guarantee that both requests will be Awarded.

ODUs to Y+:

15.3 On Departure Upgrades may be requested only for a one-class upgrade from discounted or full Economy to Business class on Qantas Australian domestic services (QF400 and above), and on domestic legs of international services, where Business class service is available. On Departure Upgrades are not available on international services (QF1-399), on Qantas New Zealand domestic services.

15.3 On Departure Upgrades may be requested only for a one-class upgrade from discounted or full Economy to Business class on Qantas Australian domestic services (QF400 and above). On domestic legs of international services, On Departure Upgrades may be requested from Economy to Premium Economy class, Economy to Business class, or Premium Economy to Business Class where Premium Economy and Business class service is available. On Departure Upgrades are not available on international services (QF1-399), or on Qantas New Zealand domestic services.

ODU's close at commencement of flight boarding, not a preset time in relation to scheduled departure:

15.5 On Departure Upgrades may be redeemed only from Australian domestic Qantas Club lounges between 3 hours and 20 minutes prior to flight departure. On Departure Upgrades on domestic legs of international services are only available at international Qantas Club lounges within Australia, between 3 hours and 40 minutes prior to flight departure.

15.5 On Departure Upgrades may be redeemed only from Australian domestic Qantas Club lounges between 3 hours and flight boarding. On Departure Upgrades on domestic legs of international services are only available at international Qantas Club lounges within Australia, between 3 hours and flight boarding.