Another upgrade question - whose points do they use?
Another upgrade question - whose points do they use?
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Discuss Another upgrade question - whose points do they use?, on the Qantas Frequent Flyer Program forum of FrequentFlyer.com.au, the home of frequent flyers.
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Re: Another upgrade question - whose points do they use?
Quote:
Originally Posted by equus
Indeed - but when one request covers two passengers (on the one booking), the upgrade is processed all-or-nothing, based on the status priority of the requesting traveller. So, both get processed according to the higher status (assuming you have requested from the higher status). The trap of course is that there must be 2 seats available.
So the answer is that the person with the higher status is the one that should be making the request
Either way they would both be at the same level of priority and the discussion about whether it is of the traveller or the person requesting the upgrade is probably moot in this case.
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Re: Another upgrade question - whose points do they use?
Quote:
Originally Posted by serfty
That's would indeed be the case ...
... and I do believe if PAX of varying status are on the one booking; the highest status is employed in determining allocation.
It probably gets even more complicated, if another variable is brought in. If the requestor is one of the travellers, the rules state that the status of that traveller is used (hence why the higher status should always request), but what happens if the requestor is not either of the travellers?. I wonder which status gets used if the 2 (or more travellers) are different status - higher or lower? I don't know I would be chancing that one.
Re: Another upgrade question - whose points do they use?
Quote:
Originally Posted by poppet
I am Gold Status and he is with Qantas Club so I presume that makes him the same as Silver Status.
I tried searching the QF website and this forum for an answer, but wasn't successful... Can anyone confirm whether, for the purposes of determining the order of allocating Flight Upgrades, being QC is ranked the same as PS? Is being QC even considered for this purpose?
The reason I ask is because next month, I'll be travelling LAX/SYD with a family member and was wondering whether it'd be better for me being PS to request the upgrade from Y>J as he is only QC. We're on separate itineraries, but I have had them linked. Obviously, if PS and QC is ranked the same, I won't need to bother requesting the upgrade on his behalf. Thanks.
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Re: Another upgrade question - whose points do they use?
Quote:
Originally Posted by mick
I tried searching the QF website and this forum for an answer, but wasn't successful... Can anyone confirm whether, for the purposes of determining the order of allocating Flight Upgrades, being QC is ranked the same as PS? Is being QC even considered for this purpose?
I don't think there is an official answer. Historically QP has been thought of as ranking equal to or higher than PS in the scheme of things based on anecdotal evidence (and also that QP life > QP) - but I can't recall anything that proves this officially. The Qantas upgrade system really is not opaque. It uses lots of variables and I don't think anyone knows the true upgrade rankings (eg how granular the "time of requesting is", how a single seat available and a Plat wanting 2 seats and a Bronze wanting 1 seat is handled, How Qantas deals with 'ties' on upgrades etc etc)
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Re: Another upgrade question - whose points do they use?
Quote:
Originally Posted by Mal
I don't think there is an official answer.
Thanks Mal, I'm starting to think you're right. I've just spoken with a QFF consultant and they claimed that upgrade priority is given in the order: CL, WP, SG, PS+QP, PS, QP and then NB. He also stated that it's the status of the member whose flight is being upgraded that is taken into consideration, which is consistent with their T&Cs but not consistent with some people's experience (including mine).
It seems to me that we'll just have to go into this upgrade lottery with fingers crossed. Wish us luck!
. I wonder which status gets used if the 2 (or more travellers) are different status - higher or lower? I don't know I would be chancing that one.
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