[dajop]

Originally Posted by JohnK

As long as you get more beverages .

Aaah, that's the thing, they aren't always forthcoming. If a good beverage service is what ur after in Y, IME, SQ seem to come through with the goods more often than the Q (not to say the SQ's beverage service is always perfect). But it is the only airline (in the Y cabin) that where I've had the following beverage experiences:
- already had two beverage services before getting the meal, consistently (instead of waiting for a beverage service with the meal) (and complete with cocktails in the form of singapore slings - whereelse in Y can you get a cocktail?.
- refilled glass (or rather plastic cup) of water several times thru the night whilst sleeping, without requesting.
- the moment I finished my cointreau and ice (with maraschino cherries that were offered but not requested) , it was replaced with another.
- frequently passing through the cabin offering drinks.

I think the beverage service on the Q is (comparatively) stingy by management design to control costs, not because of any grumpy or surly FAs.

Having said that when I've been welcomed on board as a higher tier member on the Q they have obliged requests for various non standard beverages - but only predeparture.

[NYCguy]

Originally Posted by dajop

... I finished my cointreau and ice... With maraschino cherries...

Is that Kosher?

[dajop]

Originally Posted by NYCguy

Is that Kosher?

Probably not, but it seemed to be alright at the time!

[Evan]

Your right SQ never does disapoint for drinks services (must try a Singapore Sling on one of there fligths one day) but i have also had no issues in QF whY drinks service, even to the point of one FA forgot my drink but saw me down the back of the plane having a break a little later on and brought me 2 without me even seeing her notice me.

I am sure status does make a little difference.

E

[whats_the_question_now]

Originally Posted by JohnK

There is not too much wrong with QF long haul. So what if the meal is not fantastic or the FA is grumpy when you ask for more beverages. As long as you get more beverages and the IFE is working, which it has on the majority of my flights, then no real drama.

I am sure you will enjoy the QF flights, as do most people, and the experience will be even better as you have exit rows pre-allocated.

Why accept ordinary service and meals?

Possibly could accept if their fares were considerably cheaper than other airlines. But when QF is generally more expensive for the same legs.. nope not on.

And with SQ I can choose my exact seat and location anywhere on the plane. While I do I have higher status with QF and do get the spot/s I like to sit near... you can not choose your exact seat online.

You know I was prepared to give QF another go.. and the flight out of BNE was good.. but the return home was exceptionally ordinary. Enough for us decide that we will always try and secure SQ flights.

[QF009]

Has anyone experienced the new SQ cocktails in J? Been hearing some negative feedback from mates, but regardless - they came up with some of the naffest names in the world for the new drinks...

SQTalk - View Single Post - Some Changes On Board That I Just Noticed

[JohnK]

Originally Posted by QF009

Whilst the majority of my meals on QF have been palatable and I've yet to experience the infamously indifferent FAs, these things do factor heavily when evaluating the overrall inflight experience.

Agree but there are other factors just as important.

Originally Posted by dajop

Aaah, that's the thing, they aren't always forthcoming. If a good beverage service is what ur after in Y, IME, SQ seem to come through with the goods more often than the Q

While it is important I don't see it as a problem that I received my 3rd drink 5 minutes later than when I expected to receive it. Service is OK but I am comfortable and content.

Originally Posted by whats_the_question_now

Why accept ordinary service and meals?

I can understand your situation but I don't pay for a WHY airfare for the food or the beverage. I have complimentary lounge access so it more than makes up for it.

Now in saying that I have never had beverages refused on any airline. Yes it may take a little longer on QF and BA but I still get them when I want. Generally I will have one drink before the meal and one with the meal and depending on whether I am awake or not I may have another couple of drinks.

I don't know of any other solution. Fly SQ? Fly TG? Why? QF is the only airline I want to fly domestically so it stands to reason that as much as possible I will try to fly them internationally or at least Oneworld. I do many short haul domestic trips and only 3 international trips to Thailand a year. It is not enough to maintain status in *Alliance so again QF is the logical airline.

I have Platinum status with QF and within the next few months I will extend this status through to May 2009. I have enough FF points for a RTW award which I will be planning for travel sometime next year.

As I mentioned earlier to me these other things are a little more important than ordinary service on a 9 hour flight. Please don't get me wrong it is not acceptable but I am prepared to put that aside to try and achieve the goals I have set myself.

Originally Posted by whats_the_question_now

And with SQ I can choose my exact seat and location anywhere on the plane. While I do I have higher status with QF and do get the spot/s I like to sit near... you can not choose your exact seat online.

But I can call the QF service centre and choose the exact seat I want that is not already pre-allocated. OK so it is not online but is not a major hassle to call them.

[whats_the_question_now]

Originally Posted by JohnK

.


I can understand your situation but I don't pay for a WHY airfare for the food or the beverage. I have complimentary lounge access so it more than makes up for it..

Yep so do I ... have lounge access.

Originally Posted by JohnK

.
Now in saying that I have never had beverages refused on any airline. Yes it may take a little longer on QF and BA but I still get them when I want. Generally I will have one drink before the meal and one with the meal and depending on whether I am awake or not I may have another couple of drinks...

Funny thing is I dont drink at all when flying at all.. except Coke and Water.
But it ****s me that to get a water in the middle of the night seems a big hassle. As someone else highlighted SQ come around all the time with fresh water. When were still Flying Q.. I would make sure I got the BA planes ex-LHR.. cause I found there food and service better.

Originally Posted by JohnK

.
I have Platinum status with QF and within the next few months I will extend this status through to May 2009. I have enough FF points for a RTW award which I will be planning for travel sometime next year.
...

That is excellent. That is where I come unstuck in that I have points sitting in two programs... lots with Oneworld and a fair chunk with StarAlliance.

I keep clocking up QF points and use them for upgrades on international flights over 9 hours. But last time I blew 96k on a LAX trip.. while it was nice to sleep flattish... was really dissapointed with the service.

Originally Posted by JohnK

.
But I can call the QF service centre and choose the exact seat I want that is not already pre-allocated. OK so it is not online but is not a major hassle to call them.

Well there you go.. didnt know that. Will keep that in mind.. thanks for the tip.

[dajop]

Originally Posted by JohnK

As I mentioned earlier to me these other things are a little more important than ordinary service on a 9 hour flight. Please don't get me wrong it is not acceptable but I am prepared to put that aside to try and achieve the goals I have set myself.

I think this is probably the best summation of the situation, I am sure those that design the service on QF know this, they don't have to try as hard as foreign airlines because of the FF program and tier benefits (for the more frequent flyers), the safety record and a sense of national pride.