Velocity Bonus! or not :-)

mgalbraith · #1 (**permalink**) 22nd February 2006, 03:03 PM

I received a velocity statement, looking like this today:

Velocity Account Summary
January 06

Opening Balance 10,000
Velocity Points Earned 5,000
Velocity Points Redeemed 10,000
Velocity Points Available 50,000

Surprised as I was to see I had points available considering I hadnt done in Virgin Blue flying, I thought wow, must have been some bonus on joining up.

But alas my surprise was tempered when i got a follow up email hours later:

Mr

Unfortunately, we made a mistake and accidentally sent you a Velocity Rewards Statement showing an incorrect Velocity Rewards Account Summary for January 06.

Please accept our sincere apologies for the mix up and for any confusion this may have caused.

Your corrected statement will follow shortly.

Thank you for your understanding.

The Team at Velocity

What a shame, i wonder if the system would have let me cash in?? :-)

JohnK · #2 (**permalink**) 22nd February 2006, 03:47 PM

Quote:

Originally Posted by mgalbraith

What a shame, i wonder if the system would have let me cash in?? :-)

Won't know until someones tries it the next time statements are stuffed-up.

straitman · #3 (**permalink**) 22nd February 2006, 04:38 PM

I received a velocity statement, looking like this today:

Velocity Account Summary
January 06

Opening Balance 0
Velocity Points Earned 0
Velocity Points Redeemed 0
Velocity Points Available 0

Not much else to say really. :P :P :P :P