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Old 21st November 2008, 09:49 AM   #1 (permalink)
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Ripped Off by a payphone! *peeved*

About six weeks ago I was at the CX / OW J lounge in MNL and used one of the two payphones located inside the lounge. I made two calls - one to Australia and the 2nd to Malaysia - and used my credit card.

Yesterday those two call charges have appeared on my CC statement as BBG COMMUNICATIONS LONDON and I was charged $36.37 and $23.56 respectively. Both calls were no longer than five minutes. And I feel rorted, ripped off, cheated, conned, taken advantage off!

I did have my mobile phone but it had no battery and for this travel I did not carry my laptop and could not use VOIP. I guess its a very costly lesson learnt.

I did a google search for 'BBG Communications London' and the results reveal countless of other people getting dudded by this group.

So maybe just a reminder to be a bit wary when using your credit card for pay phone usage.

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Old 21st November 2008, 10:18 AM   #2 (permalink)
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Re: Ripped Off by a payphone! *peeved*

Ouch!

In what currency was the original charge? How much of those charges were imposed by the CC company for foreign exchange transfers and charges?

I guess the low A$ rate did not help either . A good reason to carry a calling card or similar.
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Old 21st November 2008, 04:07 PM   #3 (permalink)
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Re: Ripped Off by a payphone! *peeved*

I wouldn't feel too bad about not putting it on your mobile instead. From my calculations if you have an Optus mobile:

5 min call to Australia - $27.50
5 min call to Malaysia - $27.50

The call rates are pretty expensive that you've been charged. Not sure what recourse you have though.
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Old 21st November 2008, 04:16 PM   #4 (permalink)
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Re: Ripped Off by a payphone! *peeved*

I got a feeling a friend got stung by this mob at Changi mid-year.
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Old 21st November 2008, 04:45 PM   #5 (permalink)
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Re: Ripped Off by a payphone! *peeved*

Normally unless there is a special agreement (eg Optus / Singtel) the rates i have been seeing are in the range of $2-$6 per minute for overseas calls on mobiles. But what choice is there a lot of the time.
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