Quick Check....is it Quicker????.
Discuss Quick Check....is it Quicker????, on the Open Discussion forum of FrequentFlyer.com.au, the home of frequent flyers.
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Check in at Brisbane airport this morning.
Sixteen people in quick check line at Qantas Club Check In, one counter open for bag drop.
Four people in line for normal check in at Qantas Club Check In one counter open.
I think Qantas might need to look at this if they really are serious about passengers using Quick Check. Maybe more bag drop counters open so that you are not at a time disagvantage using them.
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DJ's "Blue Check" is much better than QF's "Quick Check" when you're travelling with bags. I find the QF system to be no better than lining up and checking you bags through (obviously not at peak times when you have to line up for half an hour). Without bags, obviously they're both a better option
Sometimes it's quicker. If I'm checking luggage, I always check the length of the QP line before deciding on quickcheck. If I'm not checking luggage, it's straight through to the QP to quickcheck up there.
On the same theme; if the Business Class/QC check in line is not horrendous, then I always use that in preference to the desk in QC itself, where the line seems to get longer and longer.
Hell, on rare occasions the Economy queue is shorter than QC, and then I use that. Basically, I don't think there is much difference in the actual transaction time, so I just go where the queue is shortest.
Also, I like to get to know the service desk staff, and Qantas is cutting enough jobs without mechanising even more people out of work.
At Brisbane airport myself,husband and 2 kids were waiting patiently in the incredibly long checkin line when I was approached by a Qantas staff member to use quick check. I informed her that as our bookings were not linked and some of us were travelling on FF points, one of us had a paid seat and the other was an infant I would prefer to wait in the line and do a manual checkin in case the quick check didn't like our booking. The persuasive (read - "pushy") staff member insisted we would have no problem and we should transfer to the quick check line. Surprise surprise when we finally had the chance to use the "technology" it informed us that it could not prosess our booking meaning we would have to rejoin the original line that we were in which had now gotten even longer. Of course that staff member was nowhere to be seen when I wanted to let my feelings known to her later. I will not be using quick check again.
Couldn't you check in via Quickcheck and in the QP ask about moving to an exit row?
Absolutely, this works if there is a seat available (main problem if there's a hold up through security that someone else snaps them up in the meantime)
I for one are happy that the exit rows are not available on QuickCheck. Safety issues aside regarding suitability of people sitting in exit rows, I don't want someone who doesn't care where they sit accidentally grabbing it!