Qantas New Domestic Business Lounges

[simongr]

Oh I was hoping they wouldnt open up the "appropriate attire when travelling" can o' worms...

[nlagalle]

Oh I was hoping they wouldnt open up the "appropriate attire when travelling" can o' worms...

Well i am in the SYD J lounge and most people are pretty well dressed. First time here, and it is quite nice!

[Traveller F]

G`Day,

This thread has certainly got people airing their views on a variety of subjects. So here mine:

A business colleague of mine had to make a last minute trip from LHR to MEL and could only get a QF flight (he’s a SQ FF) in F via SYD. His onward flight was in Y as it was the only seat he could get.

After arriving in Sydney Int. he transferred to the Dom. and proceeded to the new Business lounge for a shower etc. thinking that after flying F from London he would be entitled entry. No such luck, they refused him on the grounds that he was holding a Y boarding card.

Explaining that he just flown F from London and that the only seat available to MEL was in Y. and after a lengthy (heated) conversation he demanded to speak to the duty manager who eventually granted access.

One would think that a customer who has just spent a tidy sum on a international F ticket would be an exception to the rule (if that is the rule?)!!

Needless to say my colleague has vowed never to fly Qantas again!, it seems the best way for Qantas to loose a (prospectively) good customer!

Kind regards, Traveller F

PS: I wonder what Qantas´s official T & C are in such a case……

[simongr]

The rules are that as he had a OW flight he should have had access to the lounge I think.

I am not sure whether this applies to Oz sectors:

Customers flying in Economy class on the domestic or intra-European segment to connect to or from a oneworld longhaul First or Business Class flight can also use the lounge applicable to the class in which they are travelling the longhaul segment.

I am assuming he has joined QFF and claimed for the flights now though?

[NM]

His onward flight was in Y as it was the only seat he could get.

Wow. When was he flying? That is really unusual to not be able to purchase a J seat SYD-MEL. There are flights every 30 mins at peak times and hourly the rest of the day, and most of 767s with 30 J seats and not a great demand for people purchasing them. Was there some external factor that sold out J on multiple flights that day (such as grand final day or such)??

[serfty]

The rules are that as he had a OW flight he should have had access to the lounge I think. ...

The supervisor was correct in granting admittance.

Access to the Qantas Domestic Business Lounge:

Qantas International First Class

• If connecting to or from a Qantas international flight on the same day. Member and 1 guest. Guest does not need to be travelling.

However, in farness to the lounge agent[/dragon], these rules are new and perhaps the edumaction of said agents has not been up to scratch.

This very event would have educated the agent in question.

[htchapman]

Departure and arrival date may have confused the dragon when she looked at BP.

Particularly if 30 Sept - 1 Oct.

Bit slow....?

[FirstClass]

let me assure you that they aint that great, in fact the Dom J lounges have turned out to be a great disapointment to those who can acccess them.

Heartily agreed! The ONLY difference is that one now feels rather cramped into a little dungeon-like space which has assumed a slightly morgue-like atmosphere by comparison with the beery bonhomie of the previously egalitarian establishment. I think the plan is to drive all the J passengers back out into the terminal's public spaces in order to save a dollar. Hope it worked well enough to pay for the construction work...

Unless they are going to do something of at least the quality of the QF international F lounge at KSA, airlines should probably stay out of the food business altogether.

You'll have to forgive me (I've only been travelling F on QF since 1976) but I don't get these acronyms and abbreviations y'all use...what, for example is WP or AONE ??

[serfty]

... You'll have to forgive me (I've only been travelling F on QF since 1976) but I don't get these acronyms and abbreviations y'all use...what, for example is WP or AONE ??

• WP is W@anker Platinum
• AONEx is the fare code for First Class oneworld Explorer around the world ticket.

More in this thread:

• AFF - Abbreviations & Explanations

[FirstClass]

• WP is W@anker Platinum
• AONEx is the fare code for First Class oneworld Explorer around the world ticket.

More in this thread:

• AFF - Abbreviations & Explanations

Thank you, Sir, for the kind explanation.
Are all P's considered to be of the WP persuasion?
Perhaps those using an AONE might be onanistic instead...?
Anyhow, I digress...