Qantas New Check In Seating Allocation
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As far as she has been told the three influencing factors are your tier, the price you paid for your seat and - get this - your commercial worth to QF.
YAY!! I knew that CIP on the BP would finally come good.
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Well - on the only two Dom flights since the new system was introduced, I have been allocated front row of the economy cabin on both flights (a 763 and a 738).
That said, it did allocate me the isle on the 763 and the middle seat on the 738. I am not sure when it happened, but the preference in my profile changed to give priority to the forward position over the window. Previously, my profile just said "forward window", but now I can change which of those two properties takes precedent. I presume this change in profiles occurred with the introduction of the new seat allocation system.
I have changed my preference to window forward now, so we will see how I go on the next flight. If you - like me - prefer window seats, I recommend you revisit your QFF profile and check that your seating preference is still the way you want it.
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Re: Qantas New Check In Seating Allocation
Thanks for the tip on the profile changes. I'll check mine out. In my case yesterday the three seats in the middle suited as I had Marge and Maggie with me. However my normal preference is Window, then Forward.
I joked with the QP staffer that "a CL must have got in before me" and she said "actually there were two". However the two sets of families in front of me in Y looked and acted as though this was their first time on a plane...
I joked with the QP staffer that "a CL must have got in before me" and she said "actually there were two". However the two sets of families in front of me in Y looked and acted as though this was their first time on a plane...
CL's aren't always in that status cause they fly a lot. In fact, the may travel little themselves.
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Re: Qantas New Check In Seating Allocation
A colleague and I had no problems changing seat this week. I was allocated 1C and he was allocated 2C. We asked to be seated together and were moved to 3A and 3B. By boarding time both 1C and 2C were allocated to other pax (ODUs I expect). So no issues with our change affecting weight and balance of the 734.
The QF staffer at the service desk in the BNE Domestic Business Lounge was very helpful and commented that it was her first day using the new system and she had to play around a little to find the right place to make the changes.
Just checked in at ROK for BNE and was told that you cannot ask for emergency exit rows anymore due to their new system that came on-line this morning.
I have been calm until now about QF/JQ with late departures/dogey aircraft, but if this is true I will be switching my travel arrangements to the Virgin's.
Can anyone confirm if this is the case. It was explained to me that the computer automatically assigns you a seat based on status (which I already knew) but won't allow you to move to exit rows etc...
Maybe its the staff that aren't yet fully trained in the system???
Who Knows???
I think you may have copped some staff still working out the new system, I asked for an exit row yesterday and was given one no problems
So good news for you!
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As far as she has been told the three influencing factors are your tier, the price you paid for your seat and - get this - your commercial worth to QF. Apparently the new software adds up not just your individual spend over a pre-determined period with QF but also the spend that you might have influence over; ie a CRM type system.
So, how does one increase their "commercial worth" to Qantas?
I think commercial worth would be determined more by which company you work for rather than some individual spend. A one time flier for xxx corp spending $10M a year on QF is more commercially important than a 4 times a year $10,000 flier. The one timer is part of a broader revenue stream that needs to serviced and maintained.
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I think commercial worth would be determined more by which company you work for rather than some individual spend. A one time flier for xxx corp spending $10M a year on QF is more commercially important than a 4 times a year $10,000 flier. The one timer is part of a broader revenue stream that needs to serviced and maintained.
Except the one timer is unlikely to have an influence on how the $10m is spent. Providing them with better service is unlikely to get more money or a bigger share of the money to the airline. I was a cog in a big mining company once and I got one flight from them one year - absolutely no choice on airline regardless of service.
Whereas the $10000 flyer might have direct control over how the money is spent and might be more likely to take it elsewhere if they don't get good service.
. I am not sure when it happened, but the preference in my profile changed to give priority to the forward position over the window. Previously, my profile just said "forward window", but now I can change which of those two properties takes precedent. I presume this change in profiles occurred with the introduction of the new seat allocation system.
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