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  #1 (permalink)  
Old 28th October 2006, 03:18 AM
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Angry QANTAS ~ more than a business. The AUSTRALIAN airline.

For people around the globe, and especially for Australians, whether at home or overseas, QANTAS has meant employment for Australians within Australia, frequently overseas in offshore QANTAS offices, and supplementary employment for some non-Australian staff.

But the current CEO of QANTAS, Mr Geoff Dixon, and the current chairperson, Ms Margaret Jackson, seem content to let the QANTAS image slowly fade - both domestically, and internationally - as they tighten the screws by outsourcing work done by Australians to overseas, and displace the familiar red QANTAS aircraft with the silver, yellow-starred JetStar.

Was QANTAS really such a financial "basket case", and so hopelessly beyond repair industrially, that it was more economical to set up from scratch a brand new airline, JetStar?

It is as if it is now almost within Mr Dixon's interest to make any experiences with QANTAS unfavourable, thereby further promoting JetStar.
I personally, don't see QANTAS - under Mr Dixon - as being anything more than a "bottom line business", and the way he has it headed, in my opinion, will ultimately end up in that bottom line being red.
At which time any remaining business will be transferred across to the amazing JetStar.
The full text is on PIREP.org:
http://www.pirep.org/forum/viewtopic.php?t=3132

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  #2 (permalink)  
Old 28th October 2006, 09:20 AM
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Re: QANTAS ~ more than a business. The AUSTRALIAN airline.

Qantas has been very successful in perpetuating the mythology that it our national carrier or the Australian flag carrier. But Qantas has been a public company with substantial foriegn ownership for 11 years and was in fact 25% foriegn owned even before it was floated.

This mythology I fear carries over into a sentimental view about Qantas, which we should not hold. It is a business subject to the pressures that all international businesses are subject to. Whether it is well run or not is another story and another debate. A large number of Australians will always be employed by Qantas/Jetstar but they will take advantage of lower cost employment where they can, an unfortunate reality. This amongst other things may eventually erode the percieved quality of the Qantas brand.

I first flew Qantas as a young boy in 1969. We flew TAA from Essendon to Perth on a 727 then on a QF 707 to Singapore as the start of a big family world trip. TAA and Qantas were both government owned as was little Essendon airport, which couldn't even handle heavy 707's.

The world has changed a great deal since then, but somehow the Qantas myth remains largely intact.
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Old 28th October 2006, 09:46 AM
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Re: QANTAS ~ more than a business. The AUSTRALIAN airline.

Qantas Airways is a business and needs to operate appropriately and many changes made seem to me to be sound. Hiring local people overseas or relocating staff to work from overseas, such as having a UK base of FAs rather than having to pay regular unnecessary costs in accommodation et al makes perfect sense.

If having maintenance performed in Singapore is better value than having it done in Australia, then it would be poor business approach to not do so.

Although having Jetstar reduces the QF routes , is it better for the poor profit routes to be serviced by JQ rather than be phased out totally by QF and offer no service. It makes little sense to operate routes by QF if the returns do not justify it

It is an Australian company in that it is listed and traded on the Australian stock exchange, but just as relevantly , it is a business , not a government agency or charity and needs to operate as such

Dave
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Old 28th October 2006, 10:47 AM
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Re: QANTAS ~ more than a business. The AUSTRALIAN airline.

While I understand that it would normally make business sense to outsource maintenance, IT, etc to the cheapest provider, I think Qantas does not fit the normal business mould.

For one, Qantas is still the "national carrier" - a title that it does not pay anything for. There comes a bit point where it's a bit rich for Qantas to call itself the national carrier, yet such a huge portion of the workforce are employed overseas. I have no doubt that in years to come, if Virgin Blue (and it's international arm) decided to call itself the national carrier, Qantas wouldn't be too impressed.

Secondly, I think sometimes Qantas forgets about the level of support and protection it receives from the Australian government. If Qantas wants to run the "but we're a business" defence for taking jobs overseas, then I don't think there is any reason the government should be protecting Qantas the way it does. If Qantas wants government protection, it should employ Australians, for the privilege. Otherwise, the government should allow anyone and everyone to operate the routes Qantas does - because afterall, it's just "a business".

In summary, I think Qantas is a bit of an exception to the rule, and needs to have a hard think about the level of support and protection it receives from the Australian government, and perhaps sometimes return the favour.
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Old 28th October 2006, 11:03 AM
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Re: QANTAS ~ more than a business. The AUSTRALIAN airline.

I think they do "return the favour" on occasions. I too hate the thought of our children not being able to get jobs that are going overseas. However, my suspicion, without a shred of evidence to base it on , is that many more jobs would be heading offshore, if the Federal Government had not agreed to continue to protect QF against SQ on the trans-Pacific routes. I suspect a deal was done. Competition from DJ is one thing, but from SQ it would be a completely different jar of vegemite.
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Old 28th October 2006, 11:07 AM
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Re: QANTAS ~ a business, but not a charity

Quote:
Originally Posted by Dave Noble
It is an Australian company in that it is listed and traded on the Australian stock exchange, but just as relevantly , it is a business , not a government agency or charity and needs to operate as such
Many QF employees consider QF a charity of which they are the beneficences. Only have to look at the duty cycles of staff and the high staff levels (QF 38 pax per flight attendants = most other commercial airlines 50 pax). When you start looking at staff levels per flight, per landing, per pax, per miles flown, per tonne of freight, per baggage offloaded, per airrcaft hours in the air and average $$$ income per employee per year it takes less than 1 second to know QF is bloated. Hence Jetstar for QF to survive. If the QF unions did not have there heads in the clouds they would, accept reality of good money for a reasonable time worked (like the rest of us in the real COMMERCIAL world). Unless the unions accept reality QF will become a small airline with a few very large aircaft. Jetstar will become the large airline for the Qantas shareholders.
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Old 28th October 2006, 12:52 PM
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Re: QANTAS ~ more than a business. The AUSTRALIAN airline.

Quote:
Originally Posted by odoherty
For one, Qantas is still the "national carrier" - a title that it does not pay anything for. There comes a bit point where it's a bit rich for Qantas to call itself the national carrier, yet such a huge portion of the workforce are employed overseas. I have no doubt that in years to come, if Virgin Blue (and it's international arm) decided to call itself the national carrier, Qantas wouldn't be too impressed.
To be honest , I cannot recall Qantas documents claiming Qantas to be the national carrier; I have only heard the media refer to it as such, typically when decrying actions of Qantas

Dave
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Old 28th October 2006, 03:03 PM
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Re: QANTAS ~ more than a business. The AUSTRALIAN airline.

Quote:
Originally Posted by Dave Noble
To be honest , I cannot recall Qantas documents claiming Qantas to be the national carrier; I have only heard the media refer to it as such, typically when decrying actions of Qantas

Dave
I agree with you Dave. Qantas nowhere claim to be the national carrier. This is as I pointed out earlier part of the ongoing mythology about Qantas that the public and perhaps the media continue to propogate. Remember the Sydney Olympics where Ansett was the official airline but Qantas cleverly bought up huge amounts of TV advertising time and constantly played the "Still call Australia home" ad with the kids. BRILLIANT marketing coup and reinforcement of the myth, and a huge stuff-up by Ansett. One of a number of factors in their demise. Most people would have thought that Qantas was the official airline of the games and the nation...both assumptions, false
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Old 28th October 2006, 06:18 PM
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Re: QANTAS ~ more than a business. The AUSTRALIAN airline.

Officers of Qantas certainly have

Peter Gregg, CFO, Asia Pacific Aviation Summit Keynote Address, 9 August 2005

http://www.qantas.com.au/infodetail/...Summit2005.pdf
Quote:
But, we’d like to think that we have a pretty good track record.
After all, Qantas was a pioneer of civil aviation. In its 85 year
history, it has mastered many periods of enormous change and
has grown to become a very successful national carrier of which all
Australians can be proud.
Qantas documents tend to refer to Qantas being the "flag carrier"
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Old 28th October 2006, 06:43 PM
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Re: QANTAS ~ more than a business. The AUSTRALIAN airline.

Quote:
Originally Posted by oz_mark

Qantas documents tend to refer to Qantas being the "flag carrier"
In the document you reder to, It doesnt claim to be The National carrier, just "a very successful national carrier" which seems to be a fair statement and would be just as valid if DJ was to make the same statement

I didn't see a reference to Flag Carrier in the document

Dave

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