[yanknperth]

Hello all. I've flown FF from Perth to SFO yearly with either ANZ or SQ. This year, I was told by the FF staff, that I can't fly from Perth to SFO via SQ as there is some new rule prohibiting connection in Southeast Asia (Singapore or Hong Kong in this case). I did this route about three years ago. I searched the Star Alliance web site in vain to research this 'new rule'. Can anyone help please with advice please?

thank you,

[Mwenenzi]

If you are using FF miles its nothing to do with Star. You need to look at your FF program. Some USA based program's now cacluate the miles on the actual route (PER-SIN-SFO) and not point to point (PER-SFO)

[oz_mark]

Might depend on the FF program you are redeeming from. UA for example have a most direct routing requirement, and maybe that is where the problem lies (and them not knowing where Perth is!)

[yanknperth]

Hi Mark, that's a good thought. The United FF folks seem to come up with a different answer everytime I call. Some reject the Perth-Singapore-SFO route option straight away, while others give me the flight (however was way out of my travel request dates by about a week).
The ones who reject the route say there is a 'new rule' prohibiting South East Asia connections. Others don't mention that at all.
I'd just like to get to the bottom of this rule, if anyone has any information or has run up against it themselves.
Thanks for your imput

[yanknperth]

Thanks Mwenenzi for your imput. I use Mileage Plus for my FF program. The FF staff are quite happy to book TWO separate award flights, PER to SNG and SNG to SFO for 130k miles vs 80k that I normally spend.
If I can't get to the bottom of this 'new rule', I'll have to hope and wait for ANZ to spring loose with a seat that doesn't get into this S/E Asia connection mess.
thanks again...

[Mwenenzi]

Originally Posted by yanknperth

I use Mileage Plus for my FF program. The FF staff are quite happy to book TWO separate award flights, PER to SNG and SNG to SFO for 130k miles vs 80k that I normally spend. ..

Yep. That's what I think you have to do. The other way would be to puchase a cheap ticket PER-SIN and start the reward flight from SIN. My limited understanding it is not a "rule" as such, but miles needed are for actual route and not point to point as before.

[yanknperth]

Originally Posted by Mwenenzi

Yep. That's what I think you have to do.

Yes, I can get to SYD for $169 and from there to the States. Looks like a good alternative.
thanks for your thoughts.