To participate you will need to enter your login details:
Go Back   The Australian Frequent Flyer Online Community> > Community Resources > Open Discussion
 
   

Flight Recovery - Jetlag Resistance
product picture

Rex heads north of the border, from.... Lismore.

» Read Article

Jeststar Star Class Impressions

» Read Report


Reply

Registered Users have the option of removing this and all other advertisements.  More

 
LinkBack Thread Tools Display Modes
  #31 (permalink)  
Old 1st August 2008, 01:32 AM
NM's Avatar
NM NM is offline
Moderator
 
Join Date: Aug 2004
Member of: AA Exec Plat; QF LTG; PC Plat; HHonors Gold
Posts: 9,855
Re: Maybe she should have read the conditions?

Quote:
Originally Posted by medhead View Post
Not according to the T&C. Don't you read the bit that I quoted. It is quite explicit.

As for the age cut off of 15 that applies in Aus and NZ.
I am afraid you are not accurately interpreting the bit you quoted from the terms and conditions. Again for reference, here is the bit you quoted:
Quote:
"Children aged between 12 and 15 years can travel as Unaccompanied Minors only at the request of their parent or guardian. If no request is made, there will be no special arrangements."
The term "unaccompanied minor" has a specific meaning in the airline industry. In the case of the terms and conditions quoted, it is this specific meaning that is used and not a generic term referring to any unaccompanied child.

A child aged between 12 and 15 can travel without an accompanying adult in one of two ways:
  • as a registered unaccompanied minor (UM)
  • as a regular passenger
If the parent wished the child to travel as a registered UM, then they must register the child as a UM with the airline and generally pay a fee for this service. As a registered UM, the child will be escorted by airline staff to and from the aircraft, through immigration and customs if applicable, and handed over to the registered collecting adult at the destination.

If the parent does not register the child as a UM, then they can travel without an accompanying adult just as any other passenger would be travelling. In this case the airline takes no responsibility for escorting the child to or from the aircraft, or ensuring they are safe and delivered to a connecting flight.

In this example the 14 yo was not registered as a UM so was able to travel alone as a 12-15yo non-UM passenger.

__________________
NM aka Nelly Mobbs
Reply With Quote
Sponsored Links
Registered Users have the option of removing this and all other advertisements.  More
  #32 (permalink)  
Old 1st August 2008, 04:59 AM
simongr's Avatar
Senior Member
 
Join Date: Jul 2006
Member of: QF Gold AA EXP
Posts: 5,910
Re: Maybe she should have read the conditions?

Interesting stuff. My nephew (13) and niece (10) are visiting my parents at the end of a big clan meeting in Cyprus. They are flying back on Cyprus Airways and the 10yo is travelling as a UM and the 13yo travelling as an adult. The 13yo can not be allocated a seat next to the 10yo as the 10yo is a UM. Cyprus Airways would not allow a UM ticket to be bought for the 13yo.
__________________
Waging War on Corporate Travel agents! Fight the Powers!!!
Reply With Quote
  #33 (permalink)  
Old 15th August 2008, 07:42 AM
KiwiSurfer's Avatar
Junior Member
 
Join Date: Feb 2008
Posts: 15
Re: Maybe she should have read the conditions?

Quote:
Originally Posted by serfty View Post
"Child" fares (or Child Discounts) don't exist for domestic red e-deals in Oz nor NZ.
Just did a dummy AKL-CHC-AKL booking on QF NZ website with 1x Adult and 1x Child and it came up with the following fare calculation:-

Total Price = $302.86 * (NZD)
1 adult x 162.00 = $162.00
1 child x 140.86 = $140.86

So looks like they do exist!

- James
Reply With Quote
  #34 (permalink)  
Old 15th August 2008, 08:35 AM
Baysider's Avatar
Member
 
Join Date: Oct 2002
Location: Brisbane
Member of: QFF Gold, AA Plat, bmi diamond club Gold, Velocity
Posts: 100
Re: Maybe she should have read the conditions?

While I can understand the airline not allowing the toddler to travel with a 14 year old, their booking system forces you to book the 14 year old as an adult and pay an adult fare. They have to take some responsibility for this issue, as you cannot be a minor and an adult at the same time. One day these guys will have to wake up and learn that they need to have a single clear definition of adult and child across all facets of air travel.
Reply With Quote
  #35 (permalink)  
Old 15th August 2008, 08:56 AM
serfty's Avatar
Moderator
 
Join Date: Nov 2004
Member of: ¤QF WP[96-01,05-09] 102%LT SG ¤HHG
Posts: 8,178
This be true now; but was not the case more recently.
__________________
utilities¤)
Reply With Quote
  #36 (permalink)  
Old 15th August 2008, 10:58 AM
kiwitripper64's Avatar
Junior Member
 
Join Date: Jan 2008
Location: auckland NZ
Member of: qf gold
Posts: 28
Re: Maybe she should have read the conditions?

The people participating in this forum are regular flyers who take an interest in more than just the light. We are interested in the aircraft, check-in procedures........ ( try telling friends its not geeky)

But looking at it from a different point of view. A woman has a 2 yr old and a responsible 14 yr old in the care of their grandparents in Queentown. The grandparents will safely see them to the airport, and it is a 50 min flight. She will pick them up at Christchurch. Neither airport is big and there is no chance of not finding the correct gate.
She books the tickets on qantas website. There are no obvious indications that it is against the law or against Q policy.

If she had booked kids on the bus ( a 7 hour trip ) would it be legal, would they have been refused passage and would there be media attention?

From Q view, it may be illegal to have person under 15 ( or 16?) accompany toddler on flight. I am not sure of civil avialtion law on this
As mentioned by NM, if flight is diverted can the 14 yr old adequately cope. The alternate news headlines " Qantas Lose Baby after flight diversion" is not a good look.

I can only hope that publicity helps prevent this situation for others and that Q will amend its online booking system to make it very obvious where conflict situations may arise
Reply With Quote
Sponsored Links
Registered Users have the option of removing this and all other advertisements.  More
  #37 (permalink)  
Old 20th August 2008, 03:04 PM
FPred's Avatar
Junior Member
 
Join Date: Aug 2008
Posts: 13
Re: Maybe she should have read the conditions?

Interesting story. Who would've thought. It's a rather rare case I'd say.
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pre-Existing Medical conditions!!! george Your Questions 6 29th March 2008 03:40 PM
Sysytem Wide Upgrade Certs; Conditions maunder United Mileage Plus 3 11th December 2007 07:56 PM
Changes to Terms and Conditions oz_mark Westpac Altitude Rewards 1 2nd August 2007 09:26 AM
oneworld Award Conditions - Advise & Help coyote25 Qantas Frequent Flyer Program 3 11th March 2005 06:15 PM
Change of conditions? MSL Westpac Altitude Rewards 4 10th October 2003 04:48 PM


All times are GMT +11. The time now is 01:05 AM.


 
Powered by vBulletin Version 3.7.0. Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.2.0 RC4 ©2008, Crawlability, Inc.
Designed by
 
Copyright © 1998 - 2008, The Australian Frequent Flyer. All Rights Reserved.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80