Quote Originally Posted by simongr
I have always wondered why this is such a good service - I assume the benefit is that you dont have to walk to the gate?
It's not just the car service to the gate. The driver then walks you straight through the gate (irrespective of any lines, including premium cabins) and often you enter the gate area beyond the gate, walks you upstairs, introduces you to the CSD/FA's, and stowes your luggage. No waiting, no hassles, you don't even have to carry your carryon. Most of the things comprising the service are surely not necessities (ie we can all do without) but they sure as h*ll make the whole experience hassle free, and very pleasant indeed.