LAX Qantas Lounges.
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Hello frequentflyer members, long time lurker first time poster.
I am asking of others experiences when flying out LAX and using the QC in terminal 4 (I think). We were flying J with Cathy from LAX to Hong Kong, and on checking they gave us passes to the QC as they were using that as their Business Class Lounge.
We went up the elevator to the lounge which was good, but found the ammenties were outside and shared by the other lounges on the same floor.
We were quite shocked to find that some person (looked like people) had urinated all over the toilets and the floor. You couldn't even get near the urinals without having to walk throught it.
Upon going to board we noticed there were no shops airside to do any duty free shopping. There was then a 5 to 10 minute bus ride to what amounted to cattle run to get up onto the plane.
So getting to the question, what Qantas flights leave this terminal, and has anyone else experienced the unsanitary ammenties.
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I am asking of others experiences when flying out LAX and using the QC in terminal 4 (I think). We were flying J with Cathy from LAX to Hong Kong, and on checking they gave us passes to the QC as they were using that as their Business Class Lounge.
Welcome to AFF Reggie.
Are you sure you weren't in the Tom Bradley International Terminal? That's the terminal that CX normally uses.
Terminal 4 is really only used by AA and QF. The QC here is a combined Admiral's/Qantas Club, and I have never experienced any problems with the cleanliness.
Not exactly sure which Terminal I flew from now, but it was Flight 0885, it was definitley a QC, but wasn't the AA/QC shared one you refer.
It may have been Terminal 1
Perhaps this will help jog your memory.
Quote:
Terminal 1
Los Angeles International Airport Terminal 1 serves America West, Southwest, and US Airways. It contains gates 1-13.
Terminal 2
Los Angeles International Airport Terminal 2 serves Air Canada / Canadian, Air China, Air Mobility Command, Air New Zealand, Hawaiian Air, Interstate Jet, Jetsgo, KLM, Miami Air, Northwest, Omni Air, Virgin Atlantic, and World Airlines (AMC).
Terminal 3
Los Angeles International Airport Terminal 3 serves AirTran Airways, Alaska, American TransAir (ATA), Frontier, Horizon, Midwest Express, and West Jet. It contains gates 30-39.
Terminal 4
Los Angeles International Airport Terminal 4 serves American Airlines, American Eagle, and Qantas arrivals / departures. It contains gates 41-48.
Terminal 5
Los Angeles International Airport Terminal 5 serves Aerolitoral, Aeromexico (arrivals), Air France, Air Jamaica, Air Tahiti Nui, China Southern, Delta, Legend Airlines, Omni, Song, Spirit, and Sun Country. It contains gates 50-58.
Terminal 6
Los Angeles International Airport Terminal 6 serves Continental Airlines, Copa Airlines, United (International), and United Express. It contains gates 60-69.
Terminal 7
Los Angeles International Airport Terminal 7 serves Ted, United, and United Express. It contains gates 70-78.
Terminal 8
Los Angeles International Airport Terminal 8 serves United Airlines. It contains gates 80-88.
Tom Bradley International Terminal
The Tom Bradley International Terminal at Los Angeles International Airport serves Aero California, Aeroflot, Aer Lingus, Air India, Air Pacific, Air Tahiti Nui, Alaska, All Nippon Airways, Asiana Airlines, British Airways, Cathay Pacific, China Airlines, China Eastern, Copa Airlines, El Al Israel, EVA Air, HMY Airlines, Japan Airlines, Korean Air, Lacsa Airlines, LanChile, LanPeru, LTU, Lufthansa, Malaysia, Mexicana Airlines, Omni Air International, Philippine Airlines, Qantas (departures), Singapore Airlines, Sun Country Airlines, Swiss International, TACA, Thai Airways, and VARIG Brazilian Airlines.
I'd say you were in the Tom Bradley International Terminal, as the only Qantas Clubs at LAX are in there and Terminal 4.
TBIT should be shut down....
Its a absolute disgrace for any airline to call their facilities 'Lounges' in that place.
Your concerns are noted but unfortunately well known to us all Well me anyway, I have had the pleasure several times of leaving from that hell hole terminal.
I call it the T**** terminal.
Member of: AA Exec Plat; QF LTG; PC Plat; HHonors Gold
Posts: 10,055
The problem with TBIT is that it is owned by the Los Angeles Airport Authority and they have not invested any money it for a long time. The lounges are positioned in an area that does not have the plumbing infrastructure to allow the airlines to install toilets and shower facilities inside their lounges. The shared facilities at the end of the corridor are provided and maintained by the airport authority, not the lounge providers.
This is one of the main reasons I avoid flying out of TBIT as much as I can. Qantas uses both TBIT and Terminal 4 for its flights, with the Sydney and New York flights departing from terminal 4 and the Brisbane, Auckland and Melbourne flights departing from TBIT. As such I prefer to take the Sydney flight so as to avoid using TBIT.
And yes, you are correct that there are very (maybe none) duty-free shops after you pass through security. You are free to go back out into the check-in area to shop and then come back through security again if you wish. The only shops after security are bars and maybe a news stand or similar.
Duty-free shopping at USA airports is a different affair to most other countries. You are not permitted into the shops unless you have a boarding pass for a flight departing the use from that airport (connections don't count). And when you purchase, they take the goods, bag them, and arrange to have it delivered to the aircraft door for collection. This is because there is no customs-sterile area at USA airports and if they did not do it this way people could purchase duty-free and give the good to someone remaining in the USA.
Apparently the TBIT is about to undergo its first major renovation in many years. This is partly to prepare the terminal for A380 operations, but also to reverse the affects of years of neglect. The rumours say there will be two main lounges built, one for OneWorld and one for Star Alliance airlines, and the assumption is they will each be on one of levels 5 and 6 of the terminal. The construction is going to take about 12 months and in that time lounge access will be limited due to the construction work. So its going to get worst before it gets better.
The remote stands that are sometimes used at LAX are needed due to the lack of gates. When there are no gates available for the aircraft, the passengers have to use buses to the remote stands that are basically a big concrete ramp and cattle herding area. I have no used these for departures, but have use them for arrivals on a number of occasions.
It sounds like you experienced the very worst of LAX, hitting TBIT, arguably the worst Qantas Club lounge in the network (not Qantas' fault, but due to TBIT), and the LAX remote stands. I hope the renowned Cathay Pacific on-board service helped to provide some positive influence on the overall travel experience.
Apparently the TBIT is about to undergo its first major renovation in many years. This is partly to prepare the terminal for A380 operations, but also to reverse the affects of years of neglect. The rumours say there will be two main lounges built, one for OneWorld and one for Star Alliance airlines, and the assumption is they will each be on one of levels 5 and 6 of the terminal. The construction is going to take about 12 months and in that time lounge access will be limited due to the construction work. So its going to get worst before it gets better.
That has been on the cards for a long time, but AFAIK is unfortunately now back on indefinite hold.
Member of: AA Exec Plat; QF LTG; PC Plat; HHonors Gold
Posts: 10,055
Quote:
Originally Posted by Kiwi Flyer
That has been on the cards for a long time, but AFAIK is unfortunately now back on indefinite hold.
Something is going to have to be done before QF and SQ start flying their A380s to LAX. Otherwise the A380s are going to relegated to the remote stands with lots of very unhappy passengers.
Well me anyway, I have had the pleasure several times of leaving from that hell hole terminal. 
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