[jetstarsucks]

Hi there everyone,

I'm a new visitor to the site, but I ASSUME that the lack of a proper and efficient customer service dept at Jetstar has been discussed verbatim.

Well, despite having to run a company of my own, I'm putting some time into building a website - www.jetstarsucks.com (already registered) - as a means of allowing customers to air their concerns (complaints or compliments) VIA EMAIL, just as they should be allowed to do in this day and age.

I have a huge amount of material to get the site started, but if anyone has some unique experiences with the Jetstar customer service division (as I have of course!), then please post them on this thread or email me at sthstar@hotmail.com.

Ulitimately, I'm hoping the site will be picked up by media outlets and will shame the company into changing their outdated practises. The point of the site is not to be overly offensive towards the company, but simply to allow customers to air their grievances in a fair manner.

cheers
Mark

[flyer4703]

You say that you have a "huge amount of material" to get started with. If you dislike them so much and have had so many problems why do you continue to fly with them? There are alternatives. Make a stand take your business to Qantas or Virgin.
I am sure they will take more notice of falling load factors than of a web site dedicated to Jetstar bashing.

[Yada Yada]

I am highly suspicious that this is just a ploy to earn some money via the web. I clicked on the link and noticed at the bottom of my browser that it first went via http://dotster.revenuecollect.com/... before it arrived at his website, and that a popup window was then blocked.

There is no informaiton about Jeststar on this site whatsoever - just a banner proclaiming it as a "future site of a Dotser registered domain", and lots of other unrelated advertising. My opinion is that if you go to the trouble of putting up a new website, you would at least put something there about its purpose, even if it is still a work in progress, before you advertise it to all and sundry.

And if this person did have problems with Jetstar, you'd also assume that he would have joined a site like AFF to discuss specific issues before going to the trouble of starting up his own domain/website.

Hmmm... perhaps I'm being a bit paranoid, but I suspect the OP is nothing more than a scammer spammer. :roll:

I'd suggest that you don't click on the link as there is nothing there to look at and it only encourages him.

[jetstarsucks]

I would suggest you dont click on the link yet either.. because there is no site yet! It was registered with Dotster so the site just goes to their page until i put something up!!

Settle down people.

Of course there other other alternernatives to Jetstar (well one last time I counted).. and I dont and never will fly with them again I can assure you. It's not about Jetstar bashing at all, just a portal for Jetstar customers to air their compliants or compliments, because they certainly dont want to hear them.

cheers

dude if you put anything on there to do with jetstar the airline you can say goodbye to your hard earned dollars and hello to law suits and legal hastles. You're obviously not the brightest crayon in the box for a few reasons I can think of off the top of my head.

honestly...don't even think about it unless you're sitting on a couple hundred million bucks and own a law firm.

[Yada Yada]

Originally Posted by jetstarsucks

I would suggest you dont click on the link yet either.. because there is no site yet! It was registered with Dotster so the site just goes to their page until i put something up!!

Settle down people.

Of course there other other alternernatives to Jetstar (well one last time I counted).. and I dont and never will fly with them again I can assure you. It's not about Jetstar bashing at all, just a portal for Jetstar customers to air their compliants or compliments, because they certainly dont want to hear them.

OK, I've settled down now. :roll: I've stubbed my toe twice today already. Must have got off my bike on the wrong side.

You could perhaps forgive me for jumping to the conclusion that your original post might be a scam. It does seem odd to advertise a personal website on your first post here and for there to be nothing there yet at all aside from advertising.

Anyway, I will await the upload of your content and look at the site again when you have something there. Meanwhile, I can't help you out with information because I have never flown Jetstar.

[Lindsay Wilson]

jetstarsucks, you probably should have chosen a less prominent and negative name, but your call. By using that name, you are ostracising yourself without anybody having to post...and what happens if you actualy get good service from Jetstar in the future?? Going to seem contradictory to your AFF name to post that kind of information, so I'll bet you don't. Reminds me of antiqantas on FT.

Call us all cautious, but I assume admin will have a look at this thread to see whether it is acceptable within the guidelines of AFF.

I'm not about to click on any site like yours anytime soon, but I'm sure you'll get some who willl be curious (perhaps only after you've uploaded some content :wink: ).

I have nothing to give you unfortunately - I haven't been required to fly with them yet (most of my travel is capital cities, so I'll stick with my preferred full-service QF excellent service that I get).

Also reminds me of Willyroo's comment about antiqantas...don't feed the trolls :twisted: . I'm not about to continue...my points been made

[Kiwi Flyer]

Originally Posted by jetstarsucks

The point of the site is not to be overly offensive towards the company, but simply to allow customers to air their grievances in a fair manner.

I may be pleasantly surprised but I doubt that will be the case. Starting with the name, you probably will select the juicy stories (but what about any good service stories), etc.

[danielribo]

Well they will certainly be a lot of them to be put up on your site! I've got quite a good one myself (which in any decent company would have seen a few people given the sack - not Jetstar of course) and will be happy to help you out once the site gets up and running.

As mentioned, I would suggest you perhaps put yourself into less of an attack position and more of a "constructive" mutual one. Something like "Jetstar Sucks" (as accurate as it may be) will no doubt not be looked upon with smiling faces by the airline (pretty much the same as flying with them *Badoomcha*) but if you make it a place where people can bring to light their experiences with the carrier (most of which will be negative), you'll find yourself in a much more secure if Jetstar or Qantas start to get a little hot under the collar. Much like the website Not Good Enough.

Keep us posted anyway, I'll keep an eye on your site

virginbluesucks.com is still available if you want to pick that one up too!