American Airlines booking engine for international flights
American Airlines booking engine for international flights
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Re: American Airlines booking engine for international flights
Quote:
Originally Posted by serfty
i.e. the connecting flights on CX and AA show on Amadeus but that's it.
So if a CX or AA flight connects to a QF flight then it appears under My bookings on the Qantas website if the booking originated outside of Amadeus and/or Qantas?
If I remember correctly all flights were showing on my bookings for last years Oneworld RTW award booked through QFF.
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Re: American Airlines booking engine for international flights
A well timed thread (for myself hopefully). I have just ticketed a BKK-PER-BKK via HKG both ways with AA (CX and QF metal). I have the same problem as JohnK - first segment showing as waitlisted. My fare class is V and seatcounter is showing V0 for CX712 07 Oct. Good price BTW and on par with SIN-PER return prices(if include getting to BKK from SIN return) now the taxes have gone up ex SIN.
How can AA ticket this without any mention of the flight not being available? (ie waitlisting the flight because no V class). The booking was done online from the AA website.
I contacted Qantas and they have added against my QF FF# but I am not able to upgrade via website. I can see both CX and QF flights including my QF seat requests. Message says to contact travel advisor. Looks like a call to AA in the morning.
JohnK - did you contact CX or AA for seat requests on the CX leg?
Re: American Airlines booking engine for international flights
Current recent AA booking i have only shows some flights and even then its split into different bookings ? well different references i should say.
Spoke to my travel agent today as i also have some "ticketed" but waitlisted CX flights, not cleared yet but she hopes they will tomorrow. I have no idea whats going on !
Re: American Airlines booking engine for international flights
Quote:
Originally Posted by serfty
As posted, very similar experience with my AA booked LHONE4... also, as I booked through AA, looking the booking up there show ALL segments.
I cannot see the itinerary via the AA website anymore as QF have inserted my QFF number into the booking.
Quote:
Originally Posted by mr_matt_t
How can AA ticket this without any mention of the flight not being available? (ie waitlisting the flight because no V class). The booking was done online from the AA website.
That was my main concern. If there is availability in the booking class it will/should generally clear within 24 hours. Apparently the booking can show as ticketed but unless you get the e-ticket it is not a valid booking.
Quote:
Originally Posted by mr_matt_t
I contacted Qantas and they have added against my QF FF# but I am not able to upgrade via website. I can see both CX and QF flights including my QF seat requests. Message says to contact travel advisor. Looks like a call to AA in the morning.
I don't think you will be able to make the upgrade request online. It would have to be done via the QFF call centre.
Quote:
Originally Posted by mr_matt_t
JohnK - did you contact CX or AA for seat requests on the CX leg?
By the time I finalised the booking on the AA website the AA call centre in Sydney was closed so I called CX in Hong Kong. They could see that there was availability but could not do anything about it as it was an AA booking. When I called AA the next morning they assured me that the flight had cleared waitlist and I should receive an e-ticket within the next 24 hours.
Still have not received an e-ticket although the itinerary is showing as confirmed on the QF website. Probably means another call to the AA call centre if the e-ticket does not arrive soon.
I cannot see the itinerary via the AA website anymore as QF have inserted my QFF number into the booking. ...
I always get AA to insert the frequent flyer number into my AA bookings, so have never had this issue. (It may not be a good idea to have another entity update a booking this way, especially across different GDS's).
Re: American Airlines booking engine for international flights
Interestingly I booked a very similar itinerary for my wife. Her BKK-PER flight is 2 weeks after mine (we have same return dates). All her flights cleared at booking stage and she now has an e-ticket from AA all in less than 12 hours.
Quote:
Originally Posted by JohnK
I don't think you will be able to make the upgrade request online. It would have to be done via the QFF call centre.
Her QF bookings page also allowed to request an online upgrade - so have requested and fingers crossed.
My first flight is still waitlisted but other sectors show as confirmed.
Re: American Airlines booking engine for international flights
Quote:
Originally Posted by serfty
I always get AA to insert the frequent flyer number into my AA bookings, so have never had this issue. (It may not be a good idea to have another entity update a booking this way, especially across different GDS's).
Probably a good idea but I was more concerned with getting waitlisted flights to clear and getting a better seat allocation from QF. As the booking is now showing on the QF website and also CheckMyTrip I am not sure what further value the AA website would provide.
Quote:
Originally Posted by mr_matt_t
Her QF bookings page also allowed to request an online upgrade - so have requested and fingers crossed.
That is interesting. When I view the booking on the QF website I cannot even see a request upgrade button anywhere. The booking class is L and M so should be upgradeable classes.
I have had this issue in the past where I have booked flights using another website or travel agent and I could not see an upgrade button on the QF website.
Quote:
Originally Posted by mr_matt_t
My first flight is still waitlisted but other sectors show as confirmed.
Not sure how/when the waitlisted flight will clear considering there is no availability in the booking class. I was lucky the flight was wide open, so no issues for the waitlist to clear.
Re: American Airlines booking engine for international flights
Quote:
Originally Posted by serfty
The upgrade buttons appear on Qantas.com for my QF segments of my AA booked LONE4.
Did you book the LONE4 via the AA website? This could be one of those occasions where we do not see the same result even though the source of the booking is the same.
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