[Kim]

Hello,
This is Kim Macdonald from the Daily Telegraph. I am looking for people who have had a frustrating time in trying to redeem their frequent flyer points. I also want to talk to someone who has bought big ticket items on credit cards - such as cars - to get accumulate extra points.
Please contact my by Thursday afternoon - or Friday morning at the latest on 02 9288 2560 or email macdonaldki@dailytelegraph.com.au
Thank you very much.
Look forward to hearing from you.
Cheers,
Kim

[redrat]

Kim,

It doesn't look like you faired as well as one of your counterparts from the other newspapers. Why do you leave your inquiries so late?
Having a frustrating time with this sort of redemption is par for the course but persistence usually overcomes the frustration. At least that is what I try to teach my kids.
I've just had a wonderful holiday in Fiji thanks to Qantas FF points and the FF staff that helped me rebook after illness. Therefore I couldn't have contributed to your story anyway.

Have a nice day.