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"Sydney business class rage over Qantas delay" - Daily Tele article

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  #1 (permalink)  
Old 1st October 2005, 10:46 AM
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Virgin Blue FFP???

Interesting advertisement in this morning's SMH for a "Rewards Manager" for Virgin. Made mention of working on a loyalty program.

Sign of things to come?

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Old 1st October 2005, 11:26 AM
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Hope it's sooner rather then later. Been flying Virgin quite a bit Cairns/Brisbane as I can't justify forking out the extra dollars to fly Qantas. Tried Jetstar, out of 7 flights booked, unable to take 5 because the schedule change meant I couldn't connect to my onward flight and the other 2 flights departure times have been changed to depart 4 hours later.
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Old 1st October 2005, 11:28 AM
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AT least its a sign that something is happening. All we have had to date is some statements about Virgin Blue working on one. Hopefully, if there is a scheme, it won't be too far away.
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Old 2nd October 2005, 01:59 PM
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DJ really do need some sort of program, so lets hope this is what it appears on the surface.
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Old 2nd October 2005, 03:11 PM
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Quote:
Originally Posted by NM
DJ really do need some sort of program, so lets hope this is what it appears on the surface.
Interesting to see if it gets off the ground.

Would they affiliate with any other ff program? Would the program be similar to Qantas where status is based on "status credits" earned or similar to most ff programs where status is based on miles flown?
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Old 2nd October 2005, 05:12 PM
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[quote="JohnK"]
Quote:
Originally Posted by NM
Would they affiliate with any other ff program? Would the program be similar to Qantas where status is based on "status credits" earned or similar to most ff programs where status is based on miles flown?
Unless someone has some inside knowledge (has anyone applied for the job yet?) we can only guess, and what better way to spend the time before they announce it than to debate it amongst ourself first .

My feeling is that they will try to something a little different, especially something different to the QF scheme. It just seems to be the DJ way of doing things and makes it harder to have a head-on comparison or the pros and cons of each program.

I think it is will be a very simple scheme, perhaps along the line of South West Airlines (WN) in the USA. And I doubt it will be affiliated with any other scheme as that would just complicate the scheme.

But I am only providing my thoughts and have no knowledge of what they have planned. And as I said, I think it will be something different to the norm and perhaps have some strange twist that nobody has predicted.
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Old 2nd October 2005, 08:29 PM
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Article in travel section of yesterday's Melbourne Age (not online as yet) states that DJ is working on FFP. Couple of quotes from it:

"Virgin Blue has begun hiring specialists to run the frequent flyer program it has resisted for years"

"VB has already devised the broad framework of the program and is now working on putting in place the alliance partners necessary to give the program global reach and customer appeal"

Quotes Brett Godfrey as calling it a "category killer". Program also described as "genuinely different".

This site's founder/carer Clifford Reichlin is quoted in the article once or twice in regard to the number and timing of QF FF seats coming online.

I guess all shall be revealed in the coming months.
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Old 2nd October 2005, 09:12 PM
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I think that it will be a miles based scheme.

Special bonuses for certain classes of tickets and such.

Will have a hotel or two in the program. Add in a car rental firm.

Not sure if it'll tie back to any credit card. The Virgin CC is the likely candidate, but still not sure.

As for other airlines? Can only see it joining up with * alliance if it was to join an alliance. As likely as Qantas giving us all free RTW tickets for their birthday!

Still quite possible that one or two longhaul airlines could be part of the scheme. Would pick Virgin Atlantic and Singapore if I had to pick 2, but there are serious political issues with those choices.

Hmmm. Time will tell. Just like Lindsay's 1000 post thread, we will not know until the designated time has arrived...
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Old 2nd October 2005, 09:16 PM
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Is this just something to make people think before considering Ozjet (when and if they take to the sky?).

Cheers
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Old 2nd October 2005, 10:33 PM
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I would have thought some consideration would need to be paid to the aims of the scheme, and as far as I can tell, it is to attract the corporate traveller (those who pay premium fares). This is also the turf that QF would most strongly defend.

In doing that, I see two requirements for the program - rewards and recognition. The rewards bit is obvious, and the recognition is because my observation is that business type travellers like to have their ego's stroked and made to feel a bit special.

So, how to provide that in a package that is different? But then, different is Virgin Blue terms seems to be in the delivery rather than any substantive differences. So generally I would expect that:

1) Some sort of system of levels (whether this based on miles, or SC's or sectors)
2) Possibly Miles (or shock/horror kilometres) based, but I lean a bit toward them going the AirNZ approach
3) Ties up with other Virgin companies
4) Difficult to compare directly with Qantas
5) Will result in much analysis by people looking for loopholes
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