Platinum Fee

ansettrule · #1 (**permalink**) 13th March 2007, 08:53 PM

I am due for my Platinum Annual Fee in April this year and to my surprise in the post today i recieved a letter saying this years fee would be waivered for this year on my card and supplementary cards as well.
I never asked for this and was surprised when the letter arrived.
The letter stated also that I have been a LOYAL and Valued customer of Platinum Credit Card for over 8 years now and they would like to reward me for this loyalty by waiving this fee, I have had Plat for only 2 and a half years.
I am interested if this has happened to anybody else.
Let us all know.
Thankyou

straitman · #2 (**permalink**) 13th March 2007, 09:44 PM

Quote:

Originally Posted by ansettrule

I am due for my Platinum Annual Fee in April this year and to my surprise in the post today i recieved a letter saying this years fee would be waivered for this year on my card and supplementary cards as well.
I never asked for this and was surprised when the letter arrived.
The letter stated also that I have been a LOYAL and Valued customer of Platinum Credit Card for over 8 years now and they would like to reward me for this loyalty by waiving this fee, I have had Plat for only 2 and a half years.
I am interested if this has happened to anybody else.
Let us all know.
Thankyou

Which bank or CC company are you referring to?

Johan · #3 (**permalink**) 13th March 2007, 10:20 PM

This is in the Ctit rewards section, so I presume he's referring to the Citibank Plat card.

oz_mark · #4 (**permalink**) 13th March 2007, 10:25 PM

I suspect they are suffering some attrition on their platinum card. I recently closed mine,but not after having to explain to a relationship manager why after 10 years as a loyal customre I was doing so. They did offer a $100 reduction in the fee, but was not enough to entice me to retain what has become an overpriced card for the features on offer.

ansettrule · #5 (**permalink**) 14th March 2007, 06:04 PM

Yeah I was refering to the citibank platinum card.

ansettrule · #6 (**permalink**) 14th March 2007, 06:07 PM

Straitman, I saw you refer to Ansett--nothing anymore, me too i have an idea,ring Air NZ and ask them to give you some compensation and see what they say??.I would be interested in the reply.

straitman · #7 (**permalink**) 14th March 2007, 06:50 PM

Quote:

Originally Posted by ansettrule

Straitman, I saw you refer to Ansett--nothing anymore, me too i have an idea,ring Air NZ and ask them to give you some compensation and see what they say??.I would be interested in the reply.

I wouldn't waste my breath or time. .... and I only travel Air NZ now if there are no other options. Two short flights only so far