Citibank halving exchange rates when converting to QFF
Citibank halving exchange rates when converting to QFF
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Discuss Citibank halving exchange rates when converting to QFF, on the CitiBank Rewards Program forum of FrequentFlyer.com.au, the home of frequent flyers.
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Re: Citibank halving exchange rates when converting to QFF
One wonders what is going on - SPG dropping out, Citibank halving redemption rates all points to the cost of points being jacked up, presumably at a contract renewal point. It will be interesting to see if other partners change the amount of QFF points you get.
I think if QF want to increase the number of places that you can earn points then they are going to have to be a bit careful on how much they charge their partners for the points, otherwise this strategy will not work. The outcome maybe that it will be easier to get points on other programs such as KrisFlyer, as people work out that this is a more valuable proposition.
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Re: Citibank halving exchange rates when converting to QFF
Quote:
Originally Posted by oz_mark
One wonders what is going on - SPG dropping out, Citibank halving redemption rates all points to the cost of points being jacked up, presumably at a contract renewal point. It will be interesting to see if other partners change the amount of QFF points you get.
I think if QF want to increase the number of places that you can earn points then they are going to have to be a bit careful on how much they charge their partners for the points, otherwise this strategy will not work. The outcome maybe that it will be easier to get points on other programs such as KrisFlyer, as people work out that this is a more valuable proposition.
Agreed - I think will particularly be the case if Virgin Blue gets themselves into Star Alliance. Being able to earn Krisflyer points will mean I'll move my points earning there (better proposition), and if DJ joins, then I would bring my flights domestically to DJ in order to supplement my Star Alliance points earning rate.
Re: Citibank halving exchange rates when converting to QFF
Today I called Citibank, asked them why they changed the rate without any notification. The lady told me it's on May's statement. I said I got my May's statment in my hand, but there is no where mentioned about the change. Then she said it's on April's statement. I said I got my April's statement in my hand as well, show me where. She said she wasn't sure and put me to the reward department. I asked the reward department the same questions, they said it's on May's or April's statement. I told this lady it's nothing there. She said it's on March's statement then. I asked if I could fax her my March statement and if she could point out where it's mentioned about the change. Her reply was the notification was published on 1st April 'The Australian' as well!
I am not sure there is nothing printed on my statement. I didn't receive any notification on seperated paper neither. Anyone got the same experience? I asked the Citibank's customer care fax number, will send them a formal complaint in writing. If anyone have the same experience, please send your complaint to 02 82255131.
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Re: Citibank halving exchange rates when converting to QFF
The relevant parts of the T&C's have been updated as
Quote:
For Platinum and Gold Cardholders, 1 Citi Reward point may be redeemed for 1 Qantas Frequent Flyer point. For Silver Cardholders, 2 Citi Reward points may be redeemed for 1 Qantas Reward point. Redemption amounts must be in fixed blocks using a minimum number of Reward points as specified by Citibank at the time of redemption. Points transferred may take two business days or longer to appear in the member's Qantas Frequent Flyer account.
Re: Citibank halving exchange rates when converting to QFF
Hello fellow Citi gold for life cardholders,
I'm looking to transfer a 50k block into my QFF.
Possible or do I have to do it ONLY in blocks of 20k at a time?
I figure this is a last chance to try to get value from the miles.