Denis, this is much the same as the private email I sent you....
My experience of CITIBANK (CB) has completely soured.
I've recently cancelled my GOLD Visa card with CB. I applied for the second time, to get their PLATINUM Visa card. I met all their advertised requirements.... proven income over $100K pa, accountant verification, good credit rating etc. etc. I even sent them copies of my Group Certificates for 2002 / 2003 income.
Their response: "After careful consideration....... we are unable to establish a Platinum card account for you at this time....."
WHAT ELSE DO THEY REQUIRE???
I spoke with senior staff over the telephone, and I was informed of the "exclusiveness" of the Platinum card offer.
So, I informed them..... if you can't "offer" me your Platinum card account, them I can not "offer" to maintain my current Gold card account.
"CLOSE IT..... NOW!"
.......now you CB experienced people out there will no doubt be saying...... "I hope he transfferred his points out first!".
I know, I know.... serves me bloo*Y - well right! I DIDN'T...... and now CB have told me, that all points in my account were cancelled 24hrs. after I closed my card account.
Morale of the story..... Transfer your points out of CB BEFORE you close your account with them.
Further, my experience is.... that ALL credit card suppliers are crooks in one regard or another! While I've tried to find the 'best' card for my purposes, my experience has taught me, that NO CARD supplier is prefect. There is always going to be something they do that doesn't benefit you, or even makes it harder for you in some way.
Well, I wonder what damn card I'm going to get next?
banging my head against the wall......


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