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  #51 (permalink)  
Old 15th November 2008, 09:48 AM
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Re: Jetstar's International Sale(s)!

JETSTAR'S INTERNATIONAL SALE
Get packed and ready to take off to some of Jetstar's most exotic International destinations!

Jetstar is having an exciting sale on selected routes to international destinations including Indonesia, Japan, Singapore, Hawaii, Vietnam, Thailand and New Zealand.

Sale is on now until midnight (23.59 AEDT) Monday 17 November 2008, unless sold out prior. Sale may be extended.

For travel in selected travel periods in 2009. Travel dates vary depending on the route.

FARES FROM $149

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  #52 (permalink)  
Old 4th December 2008, 06:59 AM
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Re: Jetstar's International Sale(s)!

Anyone knows what dates the last NZ jetstar sale was for?

I'm looking at SYD-CHC August 09 and wondering what the chance of another Jetstar sale is. Qantas is having a NZ sale at the moment, but at $239 one way it's still sounds like too much comparing to potentially discounted Jetstar fairs.
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  #53 (permalink)  
Old 4th December 2008, 12:12 PM
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Sale fares

"Give New Zealand a Burl"

"Travel period SYD/CHC
28 Jan - 1 Apr 09
28 Apr - 24 Jun 09
29 Jul - 16 Sep 09"

"Sale now on until 23:59 (AEDT) Thursday 4 December 2008, unless sold out prior. Sale may be extended."

SYD-CHC-SYD on 10th Aug/17Aug for $265 (total)
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  #54 (permalink)  
Old 4th December 2008, 05:57 PM
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Re: Jetstar's International Sale(s)!

Well, fares may be quite low, but JQ's "customer service" is unconscionable.

I recently bought a ticket on JQ SIN-BKK-SIN for next Feb and was advised by email yesterday of "schedule changes". What they did was cancel one of the two daily flights SIN-BKK-SIN, which meant that my flights were put back by 12 hours each way.

I specifically booked on JQ because the times of the flights (mid-morning) were what I wanted, now I don't get to either destination until very late in the day (00:30 in the case of SIN).

So I spoke to a customer service agent (someone with a heavy European accent), and he told me that if I wanted to cancel, I wouldn't get a refund for at least 6 months (if at all). There was nothing else he could offer (can't change destinations) so I have no choice but to accept these totally horrible changes.

I've been trapped by JQ, so anyone planning to fly the, just beware. If it were any other kind of business, I'm sure there would be some sort of law against what they have done to me (ie told me all I can do is take it or leave it).
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  #55 (permalink)  
Old 4th December 2008, 06:26 PM
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Re: Jetstar's International Sale(s)!

Quote:
Originally Posted by clifford View Post
I recently bought a ticket on JQ SIN-BKK-SIN f
I think you will find that you actually purchased a 3K ticket and not a JQ ticket. 3K is Jetstar Asia and although their is some common ownership with JQ, they are operated as separate airlines.

But still, that is unacceptable treatment. If a schedule changes by that amount of time, they should issue an immediate refund without question or penalty.
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  #56 (permalink)  
Old 4th December 2008, 07:13 PM
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Re: Jetstar's International Sale(s)!

Is there a thread on this site about the compo (up to $A7200 I think) for cancellations, delays and overbookings on o/s flights under the Civil Aviation Montreal Convention Act 2008?
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  #57 (permalink)  
Old 4th December 2008, 07:29 PM
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Re: Jetstar's International Sale(s)!

Quote:
Originally Posted by clifford View Post
So I spoke to a customer service agent (someone with a heavy European accent), and he told me that if I wanted to cancel, I wouldn't get a refund for at least 6 months (if at all). There was nothing else he could offer (can't change destinations) so I have no choice but to accept these totally horrible changes.

I've been trapped by JQ, so anyone planning to fly the, just beware. If it were any other kind of business, I'm sure there would be some sort of law against what they have done to me (ie told me all I can do is take it or leave it).
That is just great customer service. People actually use this poor excuse for a business? And just for clarification JQ, 3K and whatever they morph into is an absolute joke. Every day I am more determined never to step on one of their flights. And if I have any say in the matter I never will....
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  #58 (permalink)  
Old 4th December 2008, 08:10 PM
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Re: Jetstar's International Sale(s)!

Quote:
Originally Posted by vet View Post
Is there a thread on this site about the compo (up to $A7200 I think) for cancellations, delays and overbookings on o/s flights under the Civil Aviation Montreal Convention Act 2008?
From my understanding, the Civil Aviation Legislation Amendment (1999 Montreal Convention and Other Measures) Act 2008 makes no reference to compensation for flight cancellations, delays or overbookings. And even if it did, it is Australian law and Clifford purchased his ticket from Jetstar Asia (3K) which is not an Australian company and not based in Australia, and his travel was wholly outside Australia. So there would be no compensation due under any Australian law. You can read this legislation at this link.

The EU recently passed laws stipulating compensation for such circumstances for flight to, from or between EU locations. But that would not apply in this case either.
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  #59 (permalink)  
Old 4th December 2008, 08:38 PM
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Re: Jetstar's International Sale(s)!

fyi





Transport Minister Anthony Albanese said ....

"The Montreal Convention modernises these arrangements to ensure that equitable compensation is available to injured passengers," Mr Albanese said.
The convention, which covers death, injury, loss of baggage or freight and delays, removes the cap on carriers' liability.
Compensation of about $172,000 is available without airline fault being proved.
Higher damages can be paid unless the carrier can prove the harm wasn't its fault.
The convention also allows passengers to bring a damages action in the country where they live, provided the carrier flies into that country.
"This will make it easier for Australians to enforce their legal rights in Australia rather than having to deal with the legal system in a foreign country," Mr Albanese said.
Debate on the Civil Aviation Legislation Amendment (1999 Montreal Convention and Other Measures) Bill 2008 was adjourned.
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  #60 (permalink)  
Old 5th December 2008, 06:06 AM
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Re: Jetstar's International Sale(s)!

From the Minister's summary, it sounds like the Act applies to delays, cancellations, and overbookings.








20 March 2008
AA022/2008


GREATER PROTECTION FOR AUSTRALIANS TRAVELLING ABROAD


The Rudd Labor Government is moving quickly to give Australians travelling overseas on international airlines access to fairer compensation in the event of an airline accident, following nine years of inaction by the previous government.
Today I introduced into the Parliament the Civil Aviation Legislation Amendment (1999 Montreal Convention and Other Measures) Bill which implements the 1999 Montreal Convention, a multilateral aviation agreement that updates the potential liability of international carriers.
The Convention includes new, tougher liability arrangements for:
  • The death or injury of a passenger;
  • The loss or damage to a passenger's baggage;
  • The loss or damage to a freight shipment; as well as
  • Delays to the scheduled arrival of a passenger, baggage or freight.
The new scheme makes it easier for Australians to seek fair and timely compensation - a big step forward in consumer protection.
Under the Montreal Convention airlines could be required to compensate passengers for all proven damages. This compares to the old system where passenger compensation was potentially capped at an amount set in the 1920s and in a currency which no longer exists.
What's more, the cap on liability is removed entirely for personal death and injury, unless the airline is able to prove the damage was not caused by negligence.
Already, 86 countries have ratified the Convention including most of Australia's major aviation markets. In fact, Australia is the only OECD country not to have signed or ratified the Convention, with the USA, Japan, China and New Zealand having ratified it in 2003 and the UK and most European Union countries doing so 2004.
This is yet another example of where the previous Howard Government turned its back on the international community to the detriment of the Australian public.
The new scheme will also benefit airlines by slashing the paperwork associated with passenger and cargo transportation, clearing the way for modern electronic billing systems.
To cope with the grossly inadequate liability limits under the previous international arrangements, many international airlines have already voluntarily begun operating under more generous liability arrangements. As a result, the new arrangements are not expected to increase travel or insurance costs.
The multi-national Montreal Convention was negotiated in 1999 and applies to flights between countries which have signed on to the scheme.
It is expected to become operational on flights out of Australia within six months of the Bill passing the Parliament and Australia finalising treaty processes.
Further information on the Montreal Convention is available at:
www.infrastructure.gov.au/aviation/international/liability.aspx

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