To participate you will need to enter your login details:
Go Back   The Australian Frequent Flyer Online Community> > Travel Insider Resources > Travel Insider Tips > Car Hire and Taxis
 
   

 


Digital Luggage Scales
product picture

EK scraps inflight magazine

» Read Article

My blog...

» Read Report


Reply

Registered Users have the option of removing this and all other advertisements.  More

 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 18th April 2007, 11:54 PM
vbop's Avatar
New Member
 
Join Date: Apr 2007
Posts: 2
NZ - Priority Car Hire

Hi, Just a warning for all those travellers intending to get cheap car hire. I used Priority Car Rental back in February 2007 and the charge was duplicated on my credit card. I can't begin to tell you how much hassle I have had with this mob ever since trying to get my money back. It's like trying to draw blood out of a stone. It's been 2 months and I'm still waiting. They don't return calls and when I do finally speak to someone they say the refund has been processed but it never comes through. So watch out, be careful and avoid doing business with someone like this. More hassle than it's worth. Worst customer service I've ever come across. If you want any more info about this company, feel free to ask. Would hate for anyone else to go through this. I've spent heaps of money in international calls trying to resolve this and have got nowhere! New Zealand Car Rental in Auckland, Christchurch, Hamilton and Whitianga.

If anyone has any suggestions about how to go about getting my money back, I'd be grateful for suggestions.

Reply With Quote
Sponsored Links
Registered Users have the option of removing this and all other advertisements.  More
  #2 (permalink)  
Old 19th April 2007, 12:45 AM
NM's Avatar
NM NM is online now
Moderator
 
Join Date: Aug 2004
Member of: AA Exec Plat; QF LTG; PC Plat; HHonors Gold
Posts: 9,989
Re: NZ - Priority Car Hire

Quote:
Originally Posted by vbop
If anyone has any suggestions about how to go about getting my money back, I'd be grateful for suggestions.
Generally a duplicate charge is fairly simple to have reversed by the CC provider by contacting them and asking for the duplicate to be reversed.
__________________
NM aka Nelly Mobbs
Reply With Quote
  #3 (permalink)  
Old 19th April 2007, 06:12 AM
Kiwi Flyer's Avatar
Senior Member
 
Join Date: Sep 2004
Posts: 6,183
Re: NZ - Priority Car Hire

Quote:
Originally Posted by NM
Generally a duplicate charge is fairly simple to have reversed by the CC provider by contacting them and asking for the duplicate to be reversed.
Yup. That is what I would and have done. Very quick and simple process.
Reply With Quote
  #4 (permalink)  
Old 19th April 2007, 11:29 AM
vbop's Avatar
New Member
 
Join Date: Apr 2007
Posts: 2
Re: NZ - Priority Car Hire

Yep, did that about a month ago but they need to wait for their bank to get back to them with the vouchers and they haven't yet responded.
Reply With Quote
  #5 (permalink)  
Old 19th April 2007, 11:46 AM
NM's Avatar
NM NM is online now
Moderator
 
Join Date: Aug 2004
Member of: AA Exec Plat; QF LTG; PC Plat; HHonors Gold
Posts: 9,989
Re: NZ - Priority Car Hire

Quote:
Originally Posted by vbop
Yep, did that about a month ago but they need to wait for their bank to get back to them with the vouchers and they haven't yet responded.
Who did you contact?
__________________
NM aka Nelly Mobbs
Reply With Quote
  #6 (permalink)  
Old 19th April 2007, 11:50 AM
serfty's Avatar
Moderator
 
Join Date: Nov 2004
Member of: ¤QF WP[96-01,05-09] 102%LT SG ¤HHG
Posts: 8,309
Quote:
Originally Posted by vbop
Yep, did that about a month ago but they need to wait for their bank to get back to them with the vouchers and they haven't yet responded.
From that I guess you contacted the Hire Company.

You need to contact your CC provider (Bank etc.) to get the reversal.
__________________
utilities¤)
Reply With Quote
Sponsored Links
Registered Users have the option of removing this and all other advertisements.  More
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Is this the right Priority Club? Tiki American Express Rewards 6 12th May 2008 04:13 PM
Priority Club 2007 promotions Lindsay Wilson Hotel Loyalty Programs 213 6th March 2008 04:05 PM
Current Priority Club Rewards promotions Lindsay Wilson Hotel Loyalty Programs 65 10th March 2007 10:38 PM
Missing car hire and hotel points poppet Qantas Frequent Flyer Program 12 4th November 2006 07:35 PM
Priority Club - Their points or QFF? lewko Qantas Frequent Flyer Program 8 26th July 2005 04:33 AM


All times are GMT +11. The time now is 04:55 PM.


 
Powered by vBulletin Version 3.7.0. Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.2.0 RC4 ©2008, Crawlability, Inc.
Designed by
 
Copyright © 1998 - 2008, The Australian Frequent Flyer. All Rights Reserved.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81