[cowtown]

i paid $400 for a yearly membership

today i redeemed flight worth about $300

support from amex is EXCELLENT, i've had to call up about 10 times (auto payment problems) and only once have i had to wait (for about 10 mins)

the rest were *immediate* pickups

booking the flight was immediate too..


only complaint is that not everyone accepts amex.

[Mal]

Yep, the Plat Amex Credit card has excellent service and the free flight is still pretty good (although not as great as it once was as Perth got removed as a destination from the East coast)

[beardoc]

Originally Posted by cowtown

i paid $400 for a yearly membership

today i redeemed flight worth about $300

It's interesting - if the cost of QANTAS flights continues to rise with fuel rises, will the cost of the Amex annual fee do so as well?

[oz_mark]

Originally Posted by beardoc

It's interesting - if the cost of QANTAS flights continues to rise with fuel rises, will the cost of the Amex annual fee do so as well?

or they will cut more routes out

[tgh]

I have just gone the plat cc route.
Looked at all the other options and decided to stick with Amex.
They really do their products well, and I have always been happy to pay for good service.

[Flashware]

Sorry to reopen an old thread, but I've just recently got the Plat CC and looking to redeem a flight.

I think I now know why Louisa said only 11% were redeeming. I was not sent any info on how to do so, and a quick scour over the site hasn't given me anything...... can it only be done via the phone?

[aubs]

Phone only.

Basically you can only book the cheapest red e-deal (think O Class). They will be willing to offer an upgrade (to the more expensive red e-deal - think N class) - price is the same as the difference on the QF website.

Interestingly when a Red Sale is on, qF reduces the O Class price only, so the upgrade fee actually increases.

[Flashware]

Originally Posted by aubs

Phone only.

Basically you can only book the cheapest red e-deal (think O Class). They will be willing to offer an upgrade (to the more expensive red e-deal - think N class) - price is the same as the difference on the QF website.

Interestingly when a Red Sale is on, qF reduces the O Class price only, so the upgrade fee actually increases.

Cool, thanks. As mentioned, I would contribute that as being a factor as to the current low redemption rate... new customers aren't really made aware of how it can be done

[docjames]

Anyone know if it's calendar year or membership year?

[oz_mark]

Originally Posted by docjames

Anyone know if it's calendar year or membership year?

Membership year