Amex Survey.
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Location: Home, Work, Airport, Here (not in that order!)
Posts: 4,268
Amex Survey
Received a mailer from Amex today inviting me to participate in an online survey.
The carrot is a $30 Coles group gift voucher for 25 mins of my time answering questions to help them improve the features and benefits of my Amex card.
That's a reasonable deal I think - only issue is that they survey is broken, and my credentials that I'm supposed to be using to access the survey don't work.
Havn't emailed the survey team yet about it - going to leave it a bit longer to see if the data just isn't loaded properly yet and the problem fixes itself automagically.
Amex Card Survey is the site - but you need your credentials from the mailer to start the survey.
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Location: Home, Work, Airport, Here (not in that order!)
Posts: 4,268
Re: Amex Survey
Survey login is fixed.
Interesting questions regarding the future of a particular card/introduction of new cards.
Nothing I want to go into here, but like always it's interesting to see what these types of think-tanks want to throw at you as suggestions as to the future of things.
Member of: Qantas platinum and lifetime gold, NZ Silver, KLM,
Posts: 258
Re: Amex Survey
I took part in a survey some time ago for Amex. I've used them for years and I don't know why. They would have to be one of the least accepted cards around the world. They offer all sorts of wonderful deals for insurance etc which are of no interest to me. They publish glossy magazines that don't interest me. Places that charge 2% if visa is used charge 5% for Amex. I'd welcome a chance to tell them again what I think. I get FF points, but I have over 1 million, and can't find flights to use them on. Does anyone that uses Amex see any advantage that they can offer to offset the disadvantages?
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Does anyone that uses Amex see any advantage that they can offer to offset the disadvantages?
Lots of advantages from my point of view, you get less limits on points, earn more points, and atleast in some countries where i spend a lot of time there is no surcharge for Amex and often at food places etc 15% discounts so its a good card to have, i have only an Amex and a Visa. Nothing else.
Member of: Qantas platinum and lifetime gold, NZ Silver, KLM,
Posts: 258
Re: Amex Survey
Quote:
Originally Posted by Evan
Lots of advantages from my point of view, you get less limits on points, earn more points, and atleast in some countries where i spend a lot of time there is no surcharge for Amex and often at food places etc 15% discounts so its a good card to have, i have only an Amex and a Visa. Nothing else.
E
Interesting - I've found the opposite. It probably depends where you use it. I also use visa and Amex, but got tired of the Amex hassles, so I rarely bother to pull it out now.
Interesting - I've found the opposite. It probably depends where you use it. I also use visa and Amex, but got tired of the Amex hassles, so I rarely bother to pull it out now.
In Australia i fully agree its not the most useful card. Overseas in some countries its completely the opposite. All depends how much and where you travel i guess.
I am sure we would all keep our cards except for the fee's thats the annoying thing, they charge you to keep it, then again they dont often get any interest out of me so makes it ok i guess.
Platinum cards in some countries also get you a lot, like free entry to venues and priority lines etc, even at the movies
Asia cares a lot more about status than us generally.
I took part in a survey some time ago for Amex. I've used them for years and I don't know why. They would have to be one of the least accepted cards around the world. They offer all sorts of wonderful deals for insurance etc which are of no interest to me. They publish glossy magazines that don't interest me. Places that charge 2% if visa is used charge 5% for Amex. I'd welcome a chance to tell them again what I think. I get FF points, but I have over 1 million, and can't find flights to use them on. Does anyone that uses Amex see any advantage that they can offer to offset the disadvantages?
I guess it really depends on the individual person.
I have fee free Amex cards with high points earn that are great.
In Oz, the places i shop, Amex is accepted about 7-8 times out of 10 which is much much better than it used to be and more importantly where I spend a majority of my money (grocery/dept stores/clothing/restaurants) it is more like 100%. I do carry a Visa like you for backup though.
The travel insurance on my cards is actually excellent and a great bonus.
I find it hard to believe you can't find any flights to use your points on if you are having so much trouble, feel free to consider me family and flick me a cool 500k, I guarantee I will be able to use them
if you are having so much trouble, feel free to consider me family and flick me a cool 500k, I guarantee I will be able to use them 
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