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Thread: View booking on AA.com

  1. #1
    Established Member v8Statesman's Avatar
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    View booking on AA.com

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    Last night I made 2 hone calls to the AA ATW desk.

    One to start a booking Done4 booking, the other to get the AA7XXX flight changed to what I asked for (QF108!).

    However, most of today, I get an error when trying to look at the booking.

    Your reservation details cannot be retrieved at this time. This may be caused by changes made to the reservation outside of AA.com. Please contact AA Reservations.

    Anyone had this before.

    QFF Platinum, 72% to Lifetime Silver, Hyatt GP

  2. #2
    Moderator Dave Noble's Avatar
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    Re: View booking on AA.com

    yes. Could be that something may be wrong with the booking ( e.g. an unconfirmed flight ) or perhaps a schedule change

    Do as they say and contact AA reservations and they will be able to check

    Dave

  3. #3
    Established Member v8Statesman's Avatar
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    Re: View booking on AA.com

    Quote Originally Posted by Dave Noble View Post
    yes. Could be that something may be wrong with the booking ( e.g. an unconfirmed flight ) or perhaps a schedule change

    Do as they say and contact AA reservations and they will be able to check

    Dave
    I tried, They are not open for another hour and thirty six minures.

    That is why I asked what it could be from the "Guru's"
    QFF Platinum, 72% to Lifetime Silver, Hyatt GP

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  5. #4
    Established Member v8Statesman's Avatar
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    Ok,

    I got onto them. A flight moved by 1 hour (and hence changed day 2330-0030+1) so that locked me out.

    Sorted now. I have been hit with $722 in taxes. Not bad for a rather maxed miles and sector DONE4 with a stopover in the evil LHR

    KHI-HKG-LHR-DXB-AMM-DME-ORD-PHX-MIA-LAX-DFW-JFK-SYD-HKG-DPS-HKG-KHI

    I wanted to beg/borrow/steal an eVIP for the DME-ORD route, but alas it is a 2 class 767 servicing the 11 hour flight .

  6. #5
    Moderator Dave Noble's Avatar
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    Re: View booking on AA.com

    Quote Originally Posted by v8Statesman View Post
    I tried, They are not open for another hour and thirty six minures.

    That is why I asked what it could be from the "Guru's"
    US reservations are open 24 hours a day and can check these things out. US Reservations will not ( normally ) make any changes to an ATW ticket but will be able to see what issues there are

    Dave

  7. #6
    Moderator serfty's Avatar
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    Quote Originally Posted by v8Statesman View Post
    ... I wanted to beg/borrow/steal an eVIP for the DME-ORD route, but alas it is a 2 class 767 servicing the 11 hour flight .
    Oh well, at least you'll be on NGBC; certainly better then the alternative down the back.
    utilities¤)

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    Established Member v8Statesman's Avatar
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    Re: View booking on AA.com

    Quote Originally Posted by Dave Noble View Post
    US reservations are open 24 hours a day and can check these things out. US Reservations will not ( normally ) make any changes to an ATW ticket but will be able to see what issues there are

    Dave
    My booking has gone AWOL again. So I called the US Res number. And all I got was "Oh My God this is a complicated booking" from 3 people, before someone wait there are notes here but I do not unerstand them. Best all the ATW desk in 2 hours. :|

    Hmmm
    QFF Platinum, 72% to Lifetime Silver, Hyatt GP

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  10. #8
    Established Member v8Statesman's Avatar
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    Re: View booking on AA.com

    Quote Originally Posted by serfty View Post
    Oh well, at least you'll be on NGBC; certainly better then the alternative down the back.

    Having never flown AA NGBC, how would you personally compare it to QF J and BA J?

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  11. #9
    Moderator serfty's Avatar
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    Quote Originally Posted by v8Statesman View Post
    Having never flown AA NGBC, how would you personally compare it to QF J and BA J?
    I can say I have slept on each seat; and would be happy to use any.
    utilities¤)

  12. #10
    Senior Member simongr's Avatar
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    Re: View booking on AA.com

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    Just to compare seating and the best for sleeping/comfort my rating is (for long haul J):

    CX new (flat meerkat bed)
    BA new (flat ying yang grey plastic)
    AA new (sloping)
    BA old (flat tatty and awful IFE)
    QF (sloping and you have "Will the staff be grumpy" gamble)
    CX old (sloping, small)
    AA old (let us never mention this again)

    I slept very well from take off through to landing pretty much on a 7 hour AA flight.

    I passed on the food - which mrssimongr advised was a smart move. Note there is no difference in the food between J and F on AA I am led to believe.
    Rock On Corporate Corporate Account managers

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