I dont know what they are complaining about.I have just booked an award for my wife NRT-JFK using AA points in J in June.Basically there were only a couple of days that didnt have Milesaaver awards available.Out of interest I checked awards on that route March to July.Business awards are the rarest.First awards available every M,W,F in March and virtually every day thereafter.Off peak Y awards at 50000 return available virtually every day March and april and after that Y awards for 65000 every day.
On top of that got slugged with the massive taxes of $US39.10.
QFF had no availability on that route in business.


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