I recently had a $275 balance transfer charged to my virgin card from my westpac card that i closed in Sept 2003!!!!!
It was from a small tradesman in another state who does not work outside his metro area. it was for a service performed ?/?? on 25/1/06.
On enquiring I was told that I must pay for all authorisations before the date I closed my card (sept 2003).
On asking them that i should believe the absolute stupidity of the set of circumstances that they insist actually happened ie that i authorised a tradesman in another state, sometime before sept 2003, to work on my house in Jan 06 and used a card that I had long forgotton about, I was told that I had obviously forgotton. Im not a complete numbskull.
I laughed until I cried
:twisted:
I then had 15 days to lodge a written formal objection from the date of their letter or lose all right to do so. This letter arrived 21/02/06 dated 09/02/06.
Westpac ie Virgin are the biggest bunch of pricks I have ever dealt with and their moronic dispute settling????/ staff are a disgrace. (Yes even worse than Citibank)
I urge each and everyone of you to take care with either???? company.
By the way Im just on my way to buy Westpac shares