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Beardoc,
All I know is whenever I decline the excess reduction to the rental company and explain the ANZ deal, they are quite astonished and say they have never heard of anything like that.
If there's anyone out there that's tried to make a claim through ANZ (as I havn't yet, touch wood), maybe they can shed more light on how succesful/hassle-free it was, and if there's any fine print of note.
Sure does feel good saving $100+ for a week's rental though!
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