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Originally Posted by Dave Noble
Quote:
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Originally Posted by dajop
Next time make your booking first on the web & then ring up and get them to link it to your wife's booking. No charge for that.
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No need to even do that; just do the seat selection so that you sit together; book by phone and pay the extra fee for the paid ticket and the extra points for the award
Dave |
Methinks the OP is actually peeved at being charged the 2500 point "assisted award booking fee". However this charge is as per the progrm rules. The T&C's do state that it "
will apply to Qantas Award Flight bookings and Australian Airlines Award Flight bookings made or completed by Qantas reservations personnel".
So, similarly to what
dajop posted, both tickets could have been booked on the web (making sure they were for the same flights) and then a quick call to QF to get the bookings linked (i.e. TCP) and seats allocated together.
Doing this would have avoided the"assistance" fee as well as the 'phone booking fee.