[pcrosby]

Just a watchout when talking to a FF "consultant". I wanted to use Qantas FF points for SYD-LON-SYD, and also buy an identical full fare ticket for my wife. I went through the consultant to ensure the two seats were bookable together (I didn't need help with the FF booking per se).

Surprised and disappointed to discover I had been "charged" 2500 points for using an assisted booking! I argued with FF person & supervisor that this was very unfair, the only reason I spoke to anyone was to ensure my purchased a seat was next to my FF seat. Didn't win the argument.