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Old 22nd January 2005, 06:31 PM
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Lindsay Wilson Lindsay Wilson is offline
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  • avoid the queues at passport control
  • 2 minutes to enrol

Customs would appreciate your feedback

Australian Customs recently invited you, as one of Qantas' most frequent flyers, to participate in the trial of SmartGate.

Due to the strong response from our Platinum Frequent Flyers, Customs is extending the enrolment period until 28 February 2005.

SmartGate is an identity verification system that takes just 20 seconds to process a traveller's arrival information. It involves a fully automated, face-recognition process that compares a traveller's face with their stored image when they present their passport at a SmartGate kiosk.

SmartGate is currently exclusive to Qantas crew and Platinum Frequent Flyers.

See below for how to enrol in the SmartGate trial.

To find out more about SmartGate, visit Australian Customs

If you have any questions about SmartGate, you may
email smartgate@customs.gov.au

Be one of the first

To enrol in this voluntary trial, just take your passport and Platinum membership card to the Customs client services offices on the arrival level at Sydney or Melbourne international airports.

The process takes just two minutes and you will be ready to use SmartGate within 24 hours.

You may enrol during the following times:
Sydney - 6.00am to 10.00pm, 7 days
Melbourne - 6.00am to 6.00pm, 7 days

The enrolment period will close on 28 February 2005.

The trial is open to Australian passport holders 18 years and over and requires that you be physically able to stand at a SmartGate kiosk to have your face photographed.

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