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Originally Posted by icemann
Leftrudder, write to them and complain. I've found that if you receive bad service from anywhere, and have a valid case, if the company has actually got it's head screwed on the right way (re : customer service), they will usually do something to ease the pain a little bit.
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But in this case, why should they?
Clearly QF didn't shaft the customer - the customer's expectations were merely unrealistic. If every company tried to accomodate every unrealistic expectation from a customer, nobody would be in business.