Everything about this hotel felt pretty new, and I was informed that it'd only opened 2 (or was it 3?) years ago. The decor is contemporary with a rather clean and modern look, and accented with the Le Meridien pseudo-cultural 'flair.'
The only issue I had with this property was the rather warm hallways - I think the air conditioning wasn't functioning well during my stay. Also, the lifts were extremely slow - which is an issue if you're staying on a high floor.
Service and SPG Gold recognition
Staff were generally very friendly. The restaurant staff were courteous and efficient. The porter offered to escort me to the check in counters at KL Sentral before he realised that I was off to another hotel in the city.
I liked the fact that I could dine at the Hilton next door, and still be able to charge everything to my room account.
I was offered 4pm late check out before I even asked. And I was also cheerily told that I was upgraded to an identical room on the SPG floor...
In summary, I wouldn't mind staying here again if I had to overnight in KL due to its proximity to Sentral. However the downtown location is still preferred when I'm actually visiting KL.
That completes my experience of all 3 Starwood properties in KL (except the Sheraton Subang Jaya which is not actually in KL anyway). As a whole, hotels in KUL are very good value - offering 5 star luxury at 3-4 star prices!