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Originally Posted by Evan
Possibly an iPass client ?
iPass can look like a normal login but is actually a VPN connection to your corp network, you can still use iPass now if you want to.
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iPass is not a corporate VPN. Its just a client application that identifies available connection methods and uses iPass account credentials to provide internet access via a third party provider (Telstra in this case) while providing cerntalised billing.
Some corporate remote access solutions when launch a VPN client after the iPass client has completed the connection and authentication process. But the VPN is separate to the iPass client.
The iPass client can be customised (in cooperation with iPass themselves) to require certain other operating conditions to be established, such as an operational personal firewall with specific configurations, presence of virus protection utilities with current signature files, and even the establishment of a corporate VPN tunnel within a certain amount of time after the iPass connection is completed.
Also note that due to marketing limitations, iPass services marketed in Australia do not include Telstra WiFi hotspots in the base fee structure. However, if sold to a company that is not based in Australia, the Telstra WiFi hotspots (such as McDonalds stores) are included in the service. So if this person used to have access to the Telstra WiFi hotspots in the Qantas Club lounges using an iPass account, their account must be part of a corporate deal based outside Australia. I expect this is because Telstra want to sell the service themselves to Australian customers, and not allow iPass to compete with them locally.
If the person can surf the net, then the iPass client is not getting in the way of being able to access email via Outlook.