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Originally Posted by cmdwedge
When she applied for it, there was a space there for her QFF number, which she put in. Now, I understand that to 'get' your points across to QFF, you need to transfer them in 5,000 point lots from Citibank rewards over to QFF. But on the page for Citibank rewards, there's no indication of any way to actually do that transfer. It's like it's not linked at all.
Can someone who is a little more informed than I give us a hand? Point us in the right direction?
Thanks guys,
Phil
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Hi,
Yes there is a place on the online banking site to t/f CB points to FF points.
Click on "account services" at the top tab - then click select the card which you want to t/f poinst from(assuming you have more than 1 cb product with points) - then click on the "your travel" icon and then this should give you 3 options (QFF, Virgin Blue and CB take Flight Options) - click on QFF and bang. you can redeem but in lots of 5000
Hope this helps,
cheers, AC