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Old 25th June 2007, 11:33 AM
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u747 u747 is offline
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Re: Citibank Plus - Fee Waiver Now $3000

If Citibank did not forsee the need to raise the fee exemption threshhold (by 12 times) you would think that they would only apply the exemption at the higher rate to new customers. Or absorb it and fire the staff member who originally did the calculations to work out the $500 per month was sufficient.
If they did forsee the need for a fee increase and used the $500 per month to rope in customers and get them to change banking arrangements knowingly understanding that there would be the increase in a short time then I think this is unethical. They should have advertised the $500 per month fee exemption as an introductory offer and stated that it would go up to $3000 at some stage.
CitiBank seem not to be very upfront in disclosure and I can see why people on these boards have a low regard for CitiBank.
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